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Vonage Outage History

Every past Vonage outage tracked by IsDown, with detection times, duration, and resolution details.

There were 3179 Vonage outages since February 2021. The 501 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 29, 2026

May 2026: Mexico SMS - Delivery degradation towards Movistar network

Detected May 29, 2026 9:13 PM UTC · Resolved May 29, 2026 11:13 PM UTC · Duration about 2 hours

Vonage experienced SMS delivery degradation to Mexico's Movistar network for approximately 2 hours. The company worked with carrier partners to implement a fix and monitored the results before confirming full resolution.

Minor May 28, 2026

May 2026: United Kingdom SMS - Degradation affecting Lycamobile

Detected May 28, 2026 11:07 AM UTC · Resolved May 28, 2026 2:30 PM UTC · Duration about 3 hours

Vonage experienced degraded SMS message delivery to Lycamobile customers in the United Kingdom for 3.2 hours. The carrier investigated and identified the root cause of the delivery issues. A fix was implemented and monitored before the incident was fully resolved.

Minor May 27, 2026

May 2026: USA MMS - Delivery degradation affecting MMS messages sent towards Verizon network

Detected May 27, 2026 5:22 PM UTC · Resolved May 29, 2026 12:22 AM UTC · Duration 1 day

Vonage experienced MMS delivery degradation specifically affecting messages sent to the Verizon network due to an issue with their carrier suppliers. The incident impacted MMS message delivery for approximately 31 hours. The issue was resolved after a fix was implemented and monitored by the carrier.

Minor May 27, 2026

May 2026: Brazil SMS - Delivery degradation affecting Claro Brazil

Detected May 27, 2026 10:08 AM UTC · Resolved May 27, 2026 1:00 PM UTC · Duration about 3 hours

Vonage experienced SMS delivery degradation specifically affecting messages sent to Claro Brazil customers for approximately 2.9 hours. The company worked with carrier partners to implement a fix and monitored the results before confirming full resolution of the delivery issues.

Minor May 24, 2026

May 2026: France SMS - Delivery degradation towards Free

Detected May 24, 2026 7:18 AM UTC · Resolved May 24, 2026 4:40 PM UTC · Duration about 9 hours

Vonage experienced SMS delivery degradation specifically affecting messages sent to the FreeMobile network in France. The incident lasted 9.4 hours while Vonage worked with carrier partners to identify and implement a fix. The issue was resolved after monitoring confirmed the fix was successful.

Minor May 23, 2026

May 2026: Poland SMS - Degradation for Inbound SMS towards Long Virtual Numbers

Detected May 23, 2026 3:06 PM UTC · Resolved May 24, 2026 12:00 AM UTC · Duration about 9 hours

Vonage experienced degraded inbound SMS delivery to a subset of Poland Long Virtual Numbers, causing message failures and delays for affected subscribers. The service disruption lasted 8.9 hours before a fix was implemented and the incident was resolved.

Minor May 23, 2026

May 2026: France SMS - Degradation for Inbound SMS towards France Long Virtual Numbers

Detected May 23, 2026 2:41 PM UTC · Resolved May 23, 2026 3:04 PM UTC · Duration 22 minutes

Vonage experienced degraded inbound SMS delivery to a subset of France Long Virtual Numbers, causing message failures and delays for affected subscribers. The service disruption lasted 22 minutes before being fully resolved. Vonage worked with partners to restore normal SMS delivery functionality.

Minor May 22, 2026

May 2026: Voice API issue in the US Region

Detected May 22, 2026 6:10 PM UTC · Resolved May 22, 2026 8:45 PM UTC · Duration about 3 hours

Vonage experienced voice issues in the US region that caused Voice API calls to time out for customers over a 2.6-hour period. The incident affected voice traffic requests, preventing normal API functionality for users in the affected region. Services were fully restored after the team worked to resolve the underlying issues.

Minor May 22, 2026

May 2026: USA MMS - Delivery degradation towards T-Mobile

Detected May 22, 2026 5:33 PM UTC · Resolved May 22, 2026 10:45 PM UTC · Duration about 5 hours

Vonage experienced degraded MMS delivery to T-Mobile network users for 5.2 hours. The issue affected message delivery performance specifically when sending multimedia messages to T-Mobile recipients. Vonage worked with carrier partners to implement a fix and confirmed resolution after monitoring the results.

Minor May 21, 2026

May 2026: France Silent Authentication - Service degradation affecting the Orange network

Detected May 21, 2026 9:26 PM UTC · Resolved May 23, 2026 11:25 PM UTC · Duration 2 days

Vonage's Silent Authentication service experienced degradation specifically affecting the Orange network in France for 50 hours. The issue impacted authentication functionality for users on the Orange carrier network. Vonage worked with carrier partners to implement a fix and fully resolved the incident.