Vonage Outage History

Vonage experienced SMS delivery degradation to Mexico's Movistar network for approximately 2 hours. The company worked with carrier partners to implement a fix and monitored the results before confirming full resolution.

Vonage experienced degraded SMS message delivery to Lycamobile customers in the United Kingdom for 3.2 hours. The carrier investigated and identified the root cause of the delivery issues. A fix was implemented and monitored before the incident was fully resolved.

Vonage experienced MMS delivery degradation specifically affecting messages sent to the Verizon network due to an issue with their carrier suppliers. The incident impacted MMS message delivery for approximately 31 hours. The issue was resolved after a fix was implemented and monitored by the carrier.

Vonage experienced SMS delivery degradation specifically affecting messages sent to Claro Brazil customers for approximately 2.9 hours. The company worked with carrier partners to implement a fix and monitored the results before confirming full resolution of the delivery issues.

Vonage experienced SMS delivery degradation specifically affecting messages sent to the FreeMobile network in France. The incident lasted 9.4 hours while Vonage worked with carrier partners to identify and implement a fix. The issue was resolved after monitoring confirmed the fix was successful.

Vonage experienced degraded inbound SMS delivery to a subset of Poland Long Virtual Numbers, causing message failures and delays for affected subscribers. The service disruption lasted 8.9 hours before a fix was implemented and the incident was resolved.

Vonage experienced degraded inbound SMS delivery to a subset of France Long Virtual Numbers, causing message failures and delays for affected subscribers. The service disruption lasted 22 minutes before being fully resolved. Vonage worked with partners to restore normal SMS delivery functionality.

Vonage experienced voice issues in the US region that caused Voice API calls to time out for customers over a 2.6-hour period. The incident affected voice traffic requests, preventing normal API functionality for users in the affected region. Services were fully restored after the team worked to resolve the underlying issues.

Vonage experienced degraded MMS delivery to T-Mobile network users for 5.2 hours. The issue affected message delivery performance specifically when sending multimedia messages to T-Mobile recipients. Vonage worked with carrier partners to implement a fix and confirmed resolution after monitoring the results.

Vonage's Silent Authentication service experienced degradation specifically affecting the Orange network in France for 50 hours. The issue impacted authentication functionality for users on the Orange carrier network. Vonage worked with carrier partners to implement a fix and fully resolved the incident.