Outage in WatchGuard

2024-10-03 - EMEA - Delay at push notifications on Authpoint

Resolved Minor
October 03, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We're investigating alerts on Authpoint authentication service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/03/2024 08:07AM

This incident has been resolved and the Authpoint authentication services are operating normally at this time. We apologize for any impact this may have had on you or your customers.

MONITORING 2 months ago - at 10/03/2024 07:32AM

The push notifications for Authpoint service are returning to normal operations after the mitigation measures taken by the team. We're now monitoring to ensure system stability. We'll post our next update in 30minutes, if not sooner.

IDENTIFIED 2 months ago - at 10/03/2024 07:11AM

We continue to work on Authpoint authentication service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.

INVESTIGATING 2 months ago - at 10/03/2024 07:04AM

We're investigating alerts on Authpoint authentication service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.

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