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White Label Communications Outage History

Every past White Label Communications outage tracked by IsDown, with detection times, duration, and resolution details.

There were 48 White Label Communications outages since January 2017. The 8 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 11, 2026

May 2026: Inbound/Outbound call completion incident.

Detected May 11, 2026 11:31 AM EDT · Resolved May 12, 2026 12:07 AM EDT · Duration about 13 hours

White Label Communications experienced a 12.6-hour incident affecting both inbound and outbound call completion. The engineering team identified the root cause and implemented a fix, with services returning to stable operation. The incident was fully resolved after a monitoring period to ensure system stability.

Major March 12, 2026

March 2026: Call completion failures and degradation

Detected Mar 12, 2026 4:54 PM EDT · Resolved Mar 13, 2026 6:49 PM EDT · Duration 1 day

White Label Communications experienced call completion failures and degradation affecting both inbound and outbound calling services due to issues in one of their data centers. The incident lasted 25.9 hours, during which the engineering team investigated, isolated the problem, and implemented a fix. The incident was fully resolved after a monitoring period to ensure service stability.