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Major Resolved
We have identified an issue with an upstream vendor and are actively working with them to mitigate the situation. This issue is causing the following impacts: One-way audio, calls ending abruptly,...
Minor Resolved
We are receiving scattered reports of Lead Center agents being stuck in “busy” status and being unable to hang up. Your ability to place and receive calls is of critical importance to us at CallRai...
Number of Incidents
1 issues
Last incident
1 days ago
IsDown offers an easy way to monitor CallRail with maximum flexibility
IsDown monitors Lead Center for major outages. A major outage is when Lead Center experiences a critical issue that severely affects one or more services/regions. When CallRail marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors CallRail status page for minor outages. A minor outage is when Lead Center experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in CallRail status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
CallRail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors CallRail and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
CallRail and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
CallRail is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the CallRail status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest CallRail Lead Center outages, issues and problems' at the top of the page.
CallRail Lead Center last outage was on April 22, 2024 with the title "Call Failures for Some Tracking Numbers"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
How much time you'll save your team, by having the outages information close to them?
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