Is Chili Piper Down? Chili Piper status is operational

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Stats for Chili Piper official incidents in the last 30 days

Number of Incidents

4 outages

Since last incident

1 days

Users reports for Chili Piper in the last 12 hours

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Stay on top of Chili Piper's current and past outages

Chili Piper outages in the last 30 days per day

Major · 1 day ago · lasted about 2 hours

Loading and timeout issues for a subset of customers

We are seeing instances of concierge and booking link pages loading endlessly and eventually timing out. Our engineering team is currently investigating. The impact appears to be in a smaller subset of databases. We will provide additional updates here as we have them.

Major · 9 days ago · lasted about 4 hours

User's Google Calendar Availability not being displayed

Some customers who use Google Calendar and attempt to book appointments via Instant Booker are experiencing problems. The problem is linked to a recent issue that occurred on Google Calendar, which is explained on this page: Due to this issue, some users may have problems with their availability on online booking links. We are closely monitoring the situation and expect that Instant Booker and user availability will return to normal once Google resolves the problem.

Minor · 9 days ago · lasted about 6 hours

Longer than expected loading times

Some users have reported longer loading times and issues saving Chili Piper assets. They are mainly affecting Distro. Our Site Reliability team is aware of the problem and is working on a solution. We anticipate a fix will be implemented soon.

Major · 19 days ago · lasted 27 minutes

Instant Booker Unable to Load - Server Error

We are aware of an issue with Instant Booker not loading and prompting the following error message: "Error: Server Error The server encountered a temporary error and could not complete your request. Please try again in 30 seconds" Our engineers have identified the cause and are working on a fix.

Major · about 1 month ago · lasted 44 minutes

Instant Booker not accessible

We are aware of an issue with Instant Booker not loading and prompting Server Error. Our engineers have identified the cause and are working on a fix.

Major · about 1 month ago · lasted about 2 hours

Longer than expected loading times

Some users have reported that there are longer than expected loading times across all Chili Piper assets. This may impact internal admin pages as well as booking links and form widgets through Concierge. Our Site Reliability team is already working on a resolution as they have identified the issue and should have a fix deployed shortly.

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Frequently Asked Questions

Is Chili Piper down right now? What is Chili Piper current status?
Chili Piper seems to be up and running. We've updated the status 6 minutes ago.
Was Chili Piper down today?
Chili Piper is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Chili Piper, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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