Major · 1 day ago · lasted about 2 hours
We are seeing instances of concierge and booking link pages loading endlessly and eventually timing out. Our engineering team is currently investigating. The impact appears to be in a smaller subset of databases. We will provide additional updates here as we have them.
Major · 9 days ago · lasted about 4 hours
Some customers who use Google Calendar and attempt to book appointments via Instant Booker are experiencing problems. The problem is linked to a recent issue that occurred on Google Calendar, which is explained on this page: https://www.google.com/appsstatus/dashboard/incidents/7uJZ5F1Uy4n1n74iMacQ. Due to this issue, some users may have problems with their availability on online booking links. We are closely monitoring the situation and expect that Instant Booker and user availability will return to normal once Google resolves the problem.
Minor · 9 days ago · lasted about 6 hours
Some users have reported longer loading times and issues saving Chili Piper assets. They are mainly affecting Distro. Our Site Reliability team is aware of the problem and is working on a solution. We anticipate a fix will be implemented soon.
Major · 19 days ago · lasted 27 minutes
We are aware of an issue with Instant Booker not loading and prompting the following error message: "Error: Server Error The server encountered a temporary error and could not complete your request. Please try again in 30 seconds" Our engineers have identified the cause and are working on a fix.
Major · about 1 month ago · lasted 44 minutes
We are aware of an issue with Instant Booker not loading and prompting Server Error. Our engineers have identified the cause and are working on a fix.
Major · about 1 month ago · lasted about 2 hours
Some users have reported that there are longer than expected loading times across all Chili Piper assets. This may impact internal admin pages as well as booking links and form widgets through Concierge. Our Site Reliability team is already working on a resolution as they have identified the issue and should have a fix deployed shortly.
Get notified only when an outage impacts a certain component.
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
Try it out! How much time you'll save your team, by having the outages information close to them?