Is Chili Piper Down?

Chili Piper Status is Operational

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Latest Chili Piper Outages

Check the stats and details of the latest Chili Piper outages and issues

0 Outages in the last 7 days
0 Outages in the last 30 days
48 Days since last incident

Resolved Minor Chrome Extension is non-operational

The Chrome Extension is currently not working for customers with instances on the production cluster. The issue is not affecting instances running on the canary cluster. Our engineering team is already analyzing the issue to provide a fix.

about 2 months ago

Resolved Minor Loading and timeout issues for a subset of customers

We are seeing new instances of booking links, and Chili Piper admin pages timing out with "502 Errors'. Out engineering team is investigating currently. The impact appears to be in a smaller subset of databases than yesterday, so the overall resolution will be faster. We will provide additional updates here as we have them.

2 months ago

Resolved Minor Chili Piper loading slowly and timing out

We are seeing instances of the Dashboard loading slowly and timing out with 502 errors. Our Engineering Team is investigating

3 months ago

Resolved Minor HubSpot CRM API rate limit impacting connection to CRM

Please be aware that HubSpot CRM-connected customers may experience intermittent issues related to their connection. The scope of this issue can cause problems routing via web form, logging in with HubSpot, setting queue rules, refreshing fields, or doing Contact update/search. One primary symptom is hitting a "500 error" when attempting to submit a form or do admin tasks. Our engineers have identified several root causes and are working to mitigate this. Additionally, we are refactoring the way these requests happen to ensure this does not impact connections in the future. We will have more information on a resolution soon.

3 months ago

Resolved Minor Some Google Calendar users are not able to book meetings due to disconnected calendar

We are currently investigating an issue with some Google Calendar users not able to book meetings due to Gcal being disconnected. Only a minority of Gcal customers are experiencing this issue, O365 customers are not affected. If booking via Instant Booker, the booker will see the message "You can't book meetings in this calendar'. If booking via a personal or queue link, the prospect will see the message "Select a different slot" To fix this immediately, please change the default booker to a different user with a valid calendar connection, or have the default booker reconnect their calendar under Check out this help article for detailed steps: We'll keep you updated via this thread.

4 months ago

Chili Piper Components Status

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"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time

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Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.

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Frequently Asked Questions

Is Chili Piper down today?
Chili Piper seems to be up and running. We've updated the status 3 minutes ago.
I'm having issues with Chili Piper, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Chili Piper is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Chili Piper has issues.
Why use IsDown?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

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