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Cohesity Outages
Resolved Minor Email Alert Notification Failures
We have discovered issues with our email notification service, and some of our users will experience a temporary disruption in email alert notifications. We are addressing this problem currently, and we will post an update once this issue has been resolved.
Resolved Minor Intermittent slowness in backups
We are currently investigating some intermittent slowness observed in backup runs for backups from customer premises to our SaaS infrastructure (DMaaS). Customer data, recoveries from existing backups and integrity of the backups are not affected. The team is in the process of root causing the issue and we will post updates via Statuspage.
Resolved Minor Protection jobs affected on certain workflows
We want to let our customers know that we have identified an issue that can affect Protection Groups that use a policy with DataLock enabled. The issue is isolated to those customers using the DataLock feature. We have identified the root cause of the issue and are working aggressively to resolve the problem.
Resolved Minor Intermittent delays in loading Activity page on Helios
Our users may experience intermittent delays in accessing the "Activity" page on Helios. The team has identified the issue and is testing a fix. We will be rolling out the update to the service starting at 11pm UTC on Feb 1 and scheduled to complete by 2am UTC on Feb 2nd
Resolved Minor Connectivity to Helios
We want to let our customers know that there might be intermittent connectivity issues into Helios. At this time we have narrowed down the issue to a version of the cluster that is having connectivity issues to the Helios platform. We are aggressively working on this issue and will keep our customers updated.
Cohesity Components Status
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Check the status of all your services in one place. No more going to each of the status pages and managing them individually.
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We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Notifications in your favorite channel
Get instant notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Multiple Profiles
Create one profile for each of your teams. One Dashboard and specific Notifications settings for each team.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
For every team in your company
Engineering
Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the services your company relies on for the development experience. Don't waste time looking elsewhere, when it's an external outage.
Customer Support
Know before your clients tell you. Anticipate possible issues and make the necessary arrangements. Understand if your business is being impacted by outages in external services.
Marketing
One of your competitors is down? Maybe a good time to spread the word about your service.
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
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Step 2 Select your services
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Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
Frequently Asked Questions
- Is Cohesity down today?
- Cohesity seems to be up and running. We've updated the status 2 minutes ago.
- I'm having issues with Cohesity, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Cohesity is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Cohesity has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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