This chart provides user-reported problems for Cohesity in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Cohesity status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Cohesity outages and possible affected you.
Minor Resolved · 17 days ago · lasted about 2 hours
We want to let our customers know that after the recent upgrade we are seeing slowness in the Helios User Interface. We are aggressively working to resolve the issue. The scheduled backups will continue run. We will continue to provide updates through our status page. We apologize for the inconvenience.
Minor Resolved · 5 months ago · lasted 1 minute
We want to let our customers know that we are observing performance issues on one of the infrastructure component. We have identified the root cause and deploying necessary configuration changes to address this performance issue. We are not expecting any down time during this process. We will keep you updated on the progress.
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Minor Resolved · 6 months ago · lasted about 3 hours
We are experiencing intermittent cluster connectivity issues with Helios from 10:11 am PDT. We are actively working on resolving these issues.
Minor Resolved · 7 months ago · lasted 2 minutes
We want to let our customers know that it is taking time to login to the service. We are working to identify the problem and we keep our customers updated on the progress.
Minor Resolved · 8 months ago · lasted about 24 hours
Email Alert Notification Failures
We have discovered issues with our email notification service, and some of our users will experience a temporary disruption in email alert notifications. We are addressing this problem currently, and we will post an update once this issue has been resolved.
Minor Resolved · 11 months ago · lasted about 1 month
Intermittent slowness in backups
We are currently investigating some intermittent slowness observed in backup runs for backups from customer premises to our SaaS infrastructure (DMaaS). Customer data, recoveries from existing backups and integrity of the backups are not affected. The team is in the process of root causing the issue and we will post updates via Statuspage.
Minor Resolved · 11 months ago · lasted about 1 month
Protection jobs affected on certain workflows
We want to let our customers know that we have identified an issue that can affect Protection Groups that use a policy with DataLock enabled. The issue is isolated to those customers using the DataLock feature. We have identified the root cause of the issue and are working aggressively to resolve the problem.
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