Is CSIU Down?

CSIU status is operational

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IsDown continuously monitor the official CSIU status page for ongoing outages. Check the stats for the latest 30 days and a list of the last CSIU outages.

Stats for CSIU outages in the last 30 days

Number of Outages

0

Average Downtime

0 mins

Total Downtime

0 mins

Since last incident

99 days

Users reports for CSIU in the last 12 hours

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Get access to historical data and CSIU's lastest outages

Minor · started 3 months ago

SIS Connectivity Issues

We are aware of an issue that affected some clients using the eSchoolData Student Information System that resulted in a brief outage this morning. We have investigated and believe that we have identified the source of the issue and have implemented a resolution. We consulted with the hardware vendor and rolled back an upgrade that was applied yesterday evening. We are working with the vendor to identify the cause of the issue, as it should not have resulted in any disruption. We apologize for the inconvenience.

Major · started 6 months ago

Student Information System - partial outages

We are aware of an issue affecting some clients using the eSchoolData's Student Information System. We have investigated, and believe that we have identified the source of the issue. We are working to implement a resolution as quickly as possible.

Major · started 8 months ago

Connectivity issues

The CSIU is aware of an incident that is preventing certain clients from accessing their CSIU-hosted systems. We are working to investigate and resolve the issue as quickly as possible.

Minor · started about 1 year ago

Unplanned Outage

A necessary hardware reboot is required that will take down some services briefly. We anticipate the outage will be short, and apologize for any inconvenience experienced.

Minor · started about 2 years ago

Phone System

There is currently an issue with our call-in system. Callers receive a message saying that we are closed. WE ARE NOT CLOSED. Some clients have been able to get through, but it is inconsistent. If you are unable to get through, please email softhelp@csiu.org or put a ticket in using the Online Support Center.

Minor · started about 2 years ago

FIS Support Request Screen - maintenance notification

Code for a future release was inadvertently released that will prevent you from being able to submit a support request through the FIS system. This issue is being addressed and we anticipate that it will be fixed overnight. In the meantime, if you need to submit a support request, please email softhelp@csiu.org or call the support number. Thank you for your patience as we work towards a resolution.

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Minor · started over 2 years ago

Student information system performance degraded

We are aware of an issue affecting Student Information System applications. We are now investigating this issue and will provide a status update as soon as we are able to determine a cause.

Minor · started over 2 years ago

Possible SIS Issue regarding Teacher Connect

Several clients have reported a problem loading Teacher Connect this morning. We are investigating the problem and will provide an update when we have more information. Thank you for your understanding.

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Frequently Asked Questions

Is CSIU down right now? What is CSIU current status?
CSIU seems to be up and running. We've updated the status 1 minute ago.
Was CSIU down today?
CSIU is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with CSIU, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with CSIU and need support?
CSIU outage? How can I monitor CSIU?
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