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We have identified an issue that prevented log entries from being populated correctly for events that occurred since 06:03 UTC. This issue affects the Authentication Log visible via the Duo Admin Panel as well as authentication logs retrieved via the Duo Admin API. Recovery is currently in progress and we will post an update as soon as all entries are up to date. No authentications are affected and all other services are operational at this time.
Resolved Major Multiple Deployments: Issue with SMS and Calls
We are currently investigating an issue with SMS and Calls on multiple deployments. We are working to correct the issue as soon as possible. This issue is affecting the following deployments: DUO38 DUO48 DUO68
Resolved Minor All Deployments: Some Authentication Data Log Entry latency
We have identified an issue that is causing entries in customer Authentication logs have delayed entries, and are urgently working toward correcting the issue to backfill any missing logs. No authentications are affected and all other services are operational at this time.
We have identified an issue that prevented log entries from being populated correctly for events that occurred since 06:03 UTC. This issue affects the Authentication Log visible via the Duo Admin Panel as well as authentication logs retrieved via the Duo Admin API. Recovery is currently in progress and we will post an update as soon as all entries are up to date. This currently affects only the following deployments, and all others are unaffected: DUO3 DUO47 DUO57 This has no impact on authentications.
We have identified an issue that is causing authentications to fail for some users who are not enrolled being denied access when attempting to log into the Windows Logon, RD Gateway, macOS Logon, and Epic Applications when the New User Policy or the Authorized Networks Policy is set to "Allow Access". We are working to correct this issue as soon as possible
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