0 incidents in the last 7 days
0 incidents in the last 30 days
Last known issue was 2 months ago
Resolved All Deployments: Phone call authentications failing to +61 numbers
We are currently investigating an issue causing some phone call authentications to fail +61 (Australia) numbers on all of our deployments and are working to correct the issue as soon as possible. Please try, where possible, to use alternative authentication methods, like Duo Push or SMS. Please check back here or subscribe to updates for any changes.
Resolved Multiple deployments - Authentication Failures for some Duo protected applications
Duo is currently investigating an issue causing authentication failures, affecting VPN clients and other Duo-protected applications using embedded browsers across multiple operating systems. The current workaround for customers seeing this behavior on Windows is to ensure compatibility mode is turned off; here is some guidance on how this can be done - https://help.duo.com/s/article/2174?language=en_US. We are actively working to remediate the issue - please be sure to check back here or subscribe to updates for any changes.
Resolved Duo Support Phone System Issue
Duo Support is currently investigating an issue disrupting call connectivity between customers and our Support Engineers. We are working with the appropriate teams to address the core issue. If you need to contact Duo Support, we recommend contacting us via chat for more critical needs or email for less urgent matters.
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