Is FullStory Down?
FullStory status is operational
Never miss outages in FullStory again
IsDown continuously monitor the official FullStory status page for ongoing outages. Check the stats for the latest 30 days and a list of the last FullStory outages.
Stats for FullStory outages in the last 30 days
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
64 days
Users reports for FullStory in the last 12 hours
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Get access to historical data and FullStory's lastest outages
Minor · 2 months ago · lasted 3 days
Delayed mobile app session ingestion for EU data center
We are currently experiencing delays in ingesting mobile app sessions in our EU data center which began on March 28th. No data loss has occurred, but segments, metrics, funnels, and dashboards that rely on this data will be impacted until the data is fully indexed. There is no impact on our NA data center or web sessions in the EU data center. We are actively investigating the issue.
Minor · 3 months ago · lasted about 3 hours
Delayed page loads within FullStory
Starting at 7:23am ET, initial page load times within the FullStory application for about 50% of pages were taking 15 seconds. The issue was resolved at 11:15am ET and page load performance has returned to normal. We will continue to monitor page load times.
Minor · 3 months ago · lasted 4 days
Starting on February 28, 2023 at 5:00pm ET we began experiencing delays in indexing a small subset of pages in sessions. We have identified the cause and page data is now indexing, though data may not yet be available in search or metric results.
Minor · 5 months ago · lasted about 22 hours
We have identified an issue where some sessions' content may appear out of order during playback. Our engineering team is currently working to resolve the issue. Thank you for your patience.
Minor · 6 months ago · lasted about 3 hours
Indexing is delayed since ~11am ET for a subset of customers
We are currently experiencing delays in indexing for a subset of FullStory accounts. New sessions may not appear until several minutes later. We are investigating the issue.
Minor · 9 months ago · lasted about 6 hours
Data Capture Outage
FullStory session and data capture is currently experiencing elevated failure rates for all users. We are actively investigating the issue.
Minor · 10 months ago · lasted 3 minutes
Delayed session data indexing
We are currently experiencing delayed session data indexing & search results. New sessions may not appear until several minutes later. We are investigating the issue.
Minor · 10 months ago · lasted about 4 hours
Delayed session data indexing
We have received reports of delayed session data indexing & search results for some FullStory customers. We are currently investigating the issue.
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Frequently Asked Questions
- Is FullStory down right now? What is FullStory current status?
- FullStory seems to be up and running. We've updated the status 2 minutes ago.
- Was FullStory down today?
- FullStory is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with FullStory, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with FullStory and need support?
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- Find their support at their official website.
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