Is HotDoc Down?
HotDoc status is operational
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Latest HotDoc Official Outages
We continuously monitor the official HotDoc status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last HotDoc outages.
Minor Resolved · about 2 months ago · lasted about 6 hours
Service Disruption - HotDoc Dashboard
At 12:06pm (AEDT) today we identified access to the part of the HotDoc Dashboard was disrupted between 11:20—12:10pm (AEDT) causing customers to experience an unresponsive UI or view error messages. This issue has now been resolved and all services have resumed. However we still monitoring and to ensure impact to all customers is resolved.
Minor Resolved · started 4 months ago
Incorrect availability showing for CorePlus customers
We are currently investigating an issue affecting CorePlus customers and their bookings.
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Minor Resolved · started 5 months ago
We are currently investigating an issue causing delays in processing actions on HotDoc's platform. You may be experiencing issues such as online bookings not being processed and reminders being delayed. Kiosk is also temporarily offline during this issue. We will provide an update within the next hour on our progress in investigation and apologise for any delays in the meantime.
Minor Resolved · started 5 months ago
An issue with Repeat pages loading to an error page has since been resolved. All Repeat services have now been restored and our team are continuing to closely monitor the issue.
Minor Resolved · started 7 months ago
Service Disruption
At 12:59 we identified our data processing infrastructure is running behind which is causing disruption to our the HotDoc Platform for approximately 15 minutes. This issue has now been resolved and all services have resumed.
Minor Resolved · started 8 months ago
Processing Delays for Specialist Bookings
We are aware of an incident that has led to a build-up of jobs in our background processing systems. We have identified the incident and are putting into place some measures which will reduce the build-up of jobs. For Specialist Bookings, this incident continues to impact how HotDoc processes bookings, your schedule and how we sync changes to your appointment book.
Minor Resolved · started 10 months ago
Disruption to SMS service
We are currently investigating an issue whereby some SMS are not being delivered to recipients. We will update you within the next half hour on the situation.
HotDoc problems reported by users
User-reported problems for HotDoc in the last 12 hours. It's a collection of user reports from different sources.
HotDoc Components Status
Check the current status of the components
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Frequently Asked Questions
- Is HotDoc down right now? What is HotDoc current status?
- HotDoc seems to be up and running. We've updated the status 1 minute ago.
- Was HotDoc down today?
- HotDoc is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with HotDoc, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with HotDoc and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
- HotDoc outage? How can I monitor HotDoc?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring HotDoc and get alerts in real-time when HotDoc has outages.
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- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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