Is Kalix EMR Down?
Kalix EMR status is operational
Kalix EMR problems reported by users
This chart provides user-reported problems for Kalix EMR in the last 12 hours. It's a collection of user reports from different sources.
Latest Kalix EMR Official Outages
We continuously monitor the official Kalix EMR status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Kalix EMR outages.
Minor Resolved · about 1 month ago · lasted about 7 hours
Nutritionix downtime causing Unknown Error on Kalix
Nutritionix's API is currently down, which means accounts that have linked up to Nutritionix will see an 'Unknown Error' message when they open a client record and the Nutritionix tab will not be available. Anything Nutritionix related will not be working until this issue is resolved. You can see further details about the status on Nutritionix's status page: http://status.nutritionix.com/
Minor Resolved · started 7 months ago
We are aware of "Unknown Errors" that are currently occurring on the Kalix system. It does not seem to be every request, but some requests are returning a 0 length response which is not expected and will cause the unknown error. We are currently looking into the cause of the issue - it seems to be occurring between our servers and Cloudflare, which distributes our data.
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Minor Resolved · started 9 months ago
Increase in timeouts in database
We have picked up an increase in errors coming from our database, that corresponded to an access outage with our provider. It looks like we were not affected by the original issue, but it seems that we have been getting increased timeouts ever since the original issue occurred. We are currently investigating the issue with our provider and hope to get the database back to a healthy state soon. The problem seems to be only with a fraction of requests to Kalix, so it doesn't seem to be a complete outage, however random actions in Kalix may have an error as this issue continues. We will update this page once we have had an update.
Minor Resolved · started 10 months ago
Our email provider had an issue which means that Kalix emails were failing with an unknown error. It seems that these issues are not 100% resolved so emails may still be delayed when sending, but they should not error. We are monitoring at this time and will update once emails should be back to normal.
Minor Resolved · started 11 months ago
Document & Reminder timeouts
There is currently an issue loading documents (including templates) and reminders. Some of these queries may work, but there may also be timeouts. Certain queries are more affected than others, depending on how they are loaded, and it seems like templates and reminders are particularly affected. The underlying cause is that an indexing maintenance job was unsuccessful and now the index for these records has to be rebuilt. Until these indexes are complete, the queries loading the data will be inefficient and may take too long to complete and will come up with a timeout error. Unfortunately, it may take an hour or two for these indexing tasks to be completed. We will update this incident once we have more idea of the progress.
Minor Resolved · started about 1 year ago
Carrier Violation Errors on SMS
We are aware that a number of SMS messages are failing with a 'Carrier Violation' error message. Our provider is currently following up with the carrier about this issue. We will update this issue once it has been fixed and messages can be retried.
Minor Resolved · started over 1 year ago
Faxes unknown error
We have identified the issue that is causing faxes to error with an unknown error. This is not related to the ongoing message status issue. We should hopefully have a patch for this issue soon, however we have to be careful when we make the release so this may not happen until this evening.
Kalix EMR Components Status
Check the current status of the components
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What is Kalix EMR?
A comprehensive HIPAA compliant EMR, practice management & telehealth solution for dietitians, nutritionists & healthcare professionals.
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Frequently Asked Questions
- Is Kalix EMR down right now? What is Kalix EMR current status?
- Kalix EMR seems to be up and running. We've updated the status 3 minutes ago.
- Was Kalix EMR down today?
- Kalix EMR is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Kalix EMR, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Kalix EMR and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- Kalix EMR outage? How can I monitor Kalix EMR?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Kalix EMR and get alerts in real-time when Kalix EMR has outages.
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