Is Mailprotector down?
Mailprotector current official status is Up and running
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Mailprotector Latest Stats, Incidents, and Reports
- 0
- Incidents in the last 7 days
- 2
- Incidents in the last 30 days
- Reports in the last 12 hours
Resolved Outbound emails delayed
Outbound emails are delayed thirty minutes to an hour. The team is investigating the issue and attempting to process the queues as quickly as possible.
Resolved CloudMail mail flow degraded
We are investigating reports of inbound emails to CloudMail accounts being deferred. Outbound sending appears to be working, but webmail intermittently reports a quota error. Outbound email does seem to be sending successfully despite the UI error.
Resolved Outbound mail flow performance degraded
We are investigating deferred messages and failed SMTP Authenticated connections of outbound messages. Inbound mail flow is not affected.
Resolved Outbound mail flow delays
The team has identified delays of outgoing emails up to 15 minutes. The AWS outage is at the root of the delay. We are continuing to monitor the situation.
Resolved AWS outage slowing email processing
The AWS US East-1 outage is slowing mail processing. However, mail flow is functional. Please expect mail delivery delays.
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FAQ
- Is Mailprotector down?
- Mailprotector seems to be up and running. We're updating the status regularly.
- I'm having issues with Mailprotector, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- How can I be notified when Mailprotector is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Mailprotector has issues.
- Why IsDown?
- We want to keep you updated on the status of the services that impact your company. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- You are missing one of the services I use. Can you add it?
- Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.
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