Is Mailprotector Down?

Mailprotector Status is Operational

Latest Mailprotector Outages

Check the stats and details of the latest Mailprotector outages and issues

1 Outages in the last 7 days
1 Outages in the last 30 days
3 Days since last incident

Minor Resolved · 2 days ago · lasted about 1 hour

Encrypted emails from email client are delayed

The team has found Bracket encrypted emails sent from an email client (Outlook, smartphone or tablet email app, etc.) to be slow converting to a secure thread. The team is working on clearing the queue as quickly as possible. Observed delays have been up to 30 minutes. Encrypted messages created inside the Bracket portal are working as expected.

Minor Resolved · about 2 months ago · lasted about 23 hours

Microsoft Office 365 Affecting Mail Flow

We are receiving reports that a Microsoft Office 365 issue is delaying email delivery. Emails are being queued at Mailprotector. Emails are automatically retried using an exponential backoff method. Once Microsoft's service issue has been resolved, emails will automatically be delivered. Mailprotector is continuing to monitor updates from Microsoft for more information.

Minor Resolved · 4 months ago · lasted about 2 hours

Inbound email delivery delays

We are investigating inbound email delivery delays. The issue is intermittent. Emails are being delivered within 30 seconds upwards to 90 minutes. The average delay is 10 to 20 minutes. Last week's system upgrades were successful, but the issue is still under investigation.

Minor Resolved · 4 months ago · lasted 3 minutes

Inbound email delivery delay

The team has observed the inbound email delay creep back up. We are working on the issue.

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Minor Resolved · 4 months ago · lasted about 1 hour

Inbound email delay

We are investigating inbound email delays between 2 - 10 minutes. The delays may present bad mail flow statuses in the Console for affected domains.

Minor Resolved · 5 months ago · lasted about 1 hour

Intermittent Console errors

We are investigating reports of intermittent 500 errors when accessing the Console.

Minor Resolved · 5 months ago · lasted 19 minutes

High inbound log latency

We are investigating unusually high log latency.

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Frequently Asked Questions

Is Mailprotector down today?
Mailprotector seems to be up and running. We've updated the status 2 minutes ago. There have been 0 incidents in the last 24 hours.
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There are a few things you can try:
  • Check the official status page for more information.
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