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We continuously monitor the official Mailprotector status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Mailprotector outages.
Minor Resolved · 10 days ago · lasted about 22 hours
Outbound email delays resurfaced
The team is investigating delays with outbound email delivery. A surge of activity has resurfaced that is being actively managed to push the queues forward.
Minor Resolved · 10 days ago · lasted 41 minutes
Outbound email delivery delays
We have identified a surge in outbound email delivery. The team is investigating the issue.
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Minor Resolved · 4 months ago · lasted about 1 hour
Encrypted emails from email client are delayed
The team has found Bracket encrypted emails sent from an email client (Outlook, smartphone or tablet email app, etc.) to be slow converting to a secure thread. The team is working on clearing the queue as quickly as possible. Observed delays have been up to 30 minutes. Encrypted messages created inside the Bracket portal are working as expected.
Minor Resolved · 6 months ago · lasted about 23 hours
Microsoft Office 365 Affecting Mail Flow
We are receiving reports that a Microsoft Office 365 issue is delaying email delivery. Emails are being queued at Mailprotector. Emails are automatically retried using an exponential backoff method. Once Microsoft's service issue has been resolved, emails will automatically be delivered. Mailprotector is continuing to monitor updates from Microsoft for more information.
Minor Resolved · 8 months ago · lasted about 2 hours
Inbound email delivery delays
We are investigating inbound email delivery delays. The issue is intermittent. Emails are being delivered within 30 seconds upwards to 90 minutes. The average delay is 10 to 20 minutes. Last week's system upgrades were successful, but the issue is still under investigation.
Minor Resolved · 8 months ago · lasted 3 minutes
Inbound email delivery delay
The team has observed the inbound email delay creep back up. We are working on the issue.
Minor Resolved · 8 months ago · lasted about 1 hour
Inbound email delay
We are investigating inbound email delays between 2 - 10 minutes. The delays may present bad mail flow statuses in the Console for affected domains.
User-reported problems for Mailprotector in the last 12 hours. It's a collection of user reports from different sources.
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Mailprotector® is a cloud-based email security, hosting and email encryption platform delivered through a global network of IT partners.
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