Minor December 06, 2023 · lasted about 2 hours
Emails with a file attachment may not complete the file scan resulting in a quarantine result. The team is investigating the issue.More details & updates
Minor October 18, 2023 · lasted about 4 hours
We are currently investigating inbound mail flow delays. Observed delays are at 5 to 10 minutes. Some messages may experience longer delays.More details & updates
Minor October 17, 2023 · lasted about 5 hours
The inbound email flow is operating as expected. Releasing multiple quarantined emails from the Console is delayed by as much as 40 minutes. A mass quarantine release has been requested and is bei...More details & updates
Minor May 30, 2023 · lasted about 1 hour
We are investigating an issue with the CloudMail webmail UI displaying "an error occurred during sending the message" despite the email sending successfully. The UI may save the sent email to the D...More details & updates
We have registered 90 issues and outages in Mailprotector since we started monitoring on January 31, 2021.
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Minor May 22, 2023 · lasted about 3 hours
The team has identified an issue with mail log processing. Mail logs are behind by as much as 45 minutes in the Console. Mail flow is not affected by the log processing delay. Email is delivering a...More details & updates
Minor May 01, 2023 · lasted about 23 hours
Mailprotector is aware of an issue with Microsoft 365 causing user sync errors. The error "Invalid response from Microsoft Graph API: 401" concerns an advisory posted in the Microsoft 365 Admin Cen...More details & updates
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Number of Incidents
1 days ago
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