IsDown continuously monitor the official Natterbox status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Natterbox outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
82 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Natterbox, and never miss an outage again.
Major · 3 months ago · lasted about 6 hours
We have had reports from a number of customers that they are experiencing problems making and receiving calls. We are currently investigating .
Major · 4 months ago · lasted about 1 hour
Wallboards are currently unavailable for some users and we are working to restore them as soon as possible. All other aspects of the service remain unaffected.
Major · 4 months ago · lasted 4 days
The Salesforce Technology Team have reported a known Spring '23 release issue with failing Visualforce pages. Natterbox customers may experience issues with AVS pages failing to load and receive a message advising 'Insufficient privileges' Workaround: Please have the Salesforce ID alone from the URL and directly access the record page using the Id in the URL. It should allow the users to access the record page selected. We’ll provide further updates when additional information becomes available from Salesforce.
Major · 4 months ago · lasted about 21 hours
Issue: At approximately 14:52 UTC on January 18, 2023, the Salesforce Technology team became aware of a feature disruption impacting Service Cloud Voice. The team is investigating to resolve the issue as quickly as possible. Impact: Voice Calls are unable to be created and transcripts are currently unavailable. Live updates on this issue can be found on https://status.salesforce.com. Salesforce will provide an update in 60 minutes, or sooner if additional information becomes available.
Major · 4 months ago · lasted 1 day
Calls in the US region may have dropped. If you are still experiencing issues then please restart your CTI and webphone. We are investigating the cause and will update you shortly.
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