Number of Incidents
8 outages
Since last incident
7 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Nets Easy.
Minor · 7 days ago · lasted about 3 hours
We are currently experiencing issues with our phone system. Finish merchants can call a temporary number: +358 9 42451244
Minor · 9 days ago · lasted about 24 hours
Delay in Nets Easy payouts - INC0552986
Some Nets Easy payouts for today are delayed due to missing bank files and will be settled tomorrow Wednesday.
Minor · 17 days ago · lasted about 1 hour
Due to missing acquirer reconciliation files, Nets Easy payouts for today will be delayed.
Major · 20 days ago · lasted about 16 hours
Delay in webhook delivery and portal information - INC0550137
We are experiencing issues with webhook delivery and Easy portal status updates. Our tech team is working on a solution.
Minor · 21 days ago · lasted about 5 hours
Issues with onboarding - INC0549928 - INC0549929
We are currently experiencing an issue affecting onboarding of new merchants. Out tech team is working on a solution.
Minor · 21 days ago · lasted about 7 hours
Reset password functionality issue - INC0549902
If you get error messages from trying to reset you password, there is currently an error in the link which is received in the mail. It looks something like this => https://portal.dibspayment.eu//reset-password?lang=EN_US&token=XXXXXX There error is the double-slash just before reset-password Just remove one of them, and use the link => it will work => https://portal.dibspayment.eu/reset-password?lang=EN_US&token=XXXXXX
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