Number of Incidents
2 outages
Since last incident
2 days
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Major · 1 day ago · lasted about 1 hour
Applicant Tracking Enterprise HTTP Status 404 errors at login
We are currently investigating some users receiving HTTP Status 404 errors when attempting to login to the Applicant Tracking Enterprise/Searchsoft Application. Users that are impacted have a site URL that begins with https://www.atenterprise.powerschool.com/. We will continue to update as progress is made to resolve the access issues.
Major · 13 days ago · lasted about 1 hour
Perform, Records, Applicant Tracking Site Slowness and Gateway Timeout errors
We are currently investigating Site Slowness and Gateway Time out Errors that are occurring in Unified Talent Products Applicant Tracking, Perform, and Employee Records.
Minor · 4 months ago · lasted about 15 hours
Intermittent errors, site latency in Unified Talent products due to AWS outage
We have identified various errors and issues users may experience related to a current AWS outage. Users may experience issues when using AppSwitcher, Printing forms or editing forms in the various products. Performance issues and site latency may also occur.
Minor · 8 months ago · lasted about 21 hours
System Slowness and Error Messages
SchoolSpring is currently experiencing intermittent system slowness and error messages when navigating the site. Our development team is actively working on resolving this issue as soon as possible.
Minor · 10 months ago · lasted 2 days
Professional Learning / Perform Enterprise Login Issues and other Site errors for Isolated Customers
We are currently investigating isolated issues with some Professional Learning and Perform Enterprise customers that may experience issues with accessing the site and receive errors at login. In addition, some customers may receive an error when running Adhoc reports or when attaching files to activities. Any customer that is unable to login may reach out to our support team to further investigate and confirm the errors being seen.
Minor · started about 1 year ago
We are aware of the degraded performance of some Applicant Tracking Enterprise sites and are researching for a fix. We will update here once we have more information to provide
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