This chart provides user-reported problems for Pulsara in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Pulsara status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Pulsara outages and possible affected you.
Minor Resolved · 2 months ago · lasted 42 minutes
Delay in Pulsara Patient invites
We are investigating an issue with our third-party service that delivers SMS Pulsara Patient invites. Currently, SMS invites are being delayed. Our engineering team is working on a resolution, and we will provide another update in 2 hours or as soon as more information becomes available.
Minor Resolved · 11 months ago · lasted about 1 month
We have identified an intermittent Pulsara MANAGER (Web application) issue that is impacting the ability of some Hospital Admin users to be able to manage the call status of other users. The Mobile application is not impacted and users are able to manage their own call status from within the HQ page or Android / iOS Pulsara MOBILE applications. We are currently working to resolve this issue and will update this page with additional information as it becomes available.
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Minor Resolved · 12 months ago · lasted about 2 months
Degraded Performance - Ability for some user to manage on call status on Pulsara MOBILE
We have identified an issue that has been reported by a few customers. These customers have reported that they have not been able to toggle on call from Pulsara MOBILE. Pulsara Administrators, should any of your users report this issue, our recommendation at this time is that you manage the affected user’s call status via Pulsara MANAGER. Pulsara is currently working to resolve this issue and will follow up with you when the resolution is deployed.
Minor Resolved · about 1 year ago · lasted 3 months
We are currently experiencing a service disruption. Our Development team is working to identify the root cause and implement a solution.
Minor Resolved · over 1 year ago · lasted 11 months
Intermittent connection issues
Pulsara customers are having intermittent issues connecting to the Pulsara platform due to a partial outage of our upstream DNS provider. We are actively investigating and have started the process to switch to our backup DNS provider.
Minor Resolved · almost 2 years ago · lasted 12 months
Delay in Push Notification Delivery
Delayed alerting for US customers from 12:27 MT to 14:12 MT
Minor Resolved · almost 3 years ago · lasted about 2 years
Partial Outage
Pulsara experienced a brief service outage this morning between 8:45 AM - 9:05 AM Mountain Time. This outage resulted in sporadic errors and timeouts on certain pages/screens during this timeframe, but Pulsara was not completely offline. The issue has now been resolved and all production systems are currently online without errors. A primary root cause has been identified and additional troubleshooting and research is ongoing to determine additional, potential safeguards and remediations that we can put in place.
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