This chart provides user-reported problems for ReCharge in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official ReCharge status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last ReCharge outages and possible affected you.
Minor Resolved · 22 days ago · lasted about 4 hours
We’re investigating reports of some merchants encountering errors when attempting to retrieve exports.
Minor Resolved · 23 days ago · lasted about 2 hours
We are receiving reports of a visual issue related to the merchant portal showing duplicated side menus within a single frame. There is no lost functionality at this time. We are currently investigating a solution.
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Minor Resolved · about 1 month ago · lasted about 6 hours
An outage on the Spreedly API is impacting some stores using Authorize.net in the Recharge Checkout Integration. Our team is currently monitoring the outage and will provide an additional update once the service has been fully restored.
Maintenance Resolved · about 1 month ago · lasted about 1 hour
Our team is in the process of updating the rechargesupport.com domain. If you're unable to create a support ticket from that domain, please use the 'Contact Us' button on support.rechargepayments.com/ in the meantime.
Minor Resolved · 2 months ago · lasted about 1 hour
Delay on pre-paid order processing
We’re currently experiencing a delay in processing prepaid orders. Our team is investigating.
Minor Resolved · 2 months ago · lasted about 2 hours
Degraded performance in the Merchant Portal on some stores
We are investigating reports of slowness in the merchant portal for some stores.
Minor Resolved · 3 months ago · lasted 29 minutes
Charge Processing Issue
We are currently experiencing a delay in processing charges. The issue has been identified and resolved, and we’re working through the backlog to process charges as quickly as possible.
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