Is ReCharge Down?

ReCharge status is operational

Are you having problems?

Users are not reporting problems in ReCharge

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ReCharge problems reported by users

This chart provides user-reported problems for ReCharge in the last 12 hours. It's a collection of user reports from different sources.

Latest ReCharge Outages

We continuously monitor the official ReCharge status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last ReCharge outages and possible affected you.

0 Outages in the last 7 days
2 Outages in the last 30 days
22 Days since last incident

Minor Resolved · 22 days ago · lasted about 4 hours

Exports timing out

We’re investigating reports of some merchants encountering errors when attempting to retrieve exports.

Minor Resolved · 23 days ago · lasted about 2 hours

Picture-in-picture display issue on Merchant portal

We are receiving reports of a visual issue related to the merchant portal showing duplicated side menus within a single frame. There is no lost functionality at this time. We are currently investigating a solution.

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Minor Resolved · about 1 month ago · lasted about 6 hours

Authorize.net/Spreedly outage impacting Authorize.net users

An outage on the Spreedly API is impacting some stores using Authorize.net in the Recharge Checkout Integration. Our team is currently monitoring the outage and will provide an additional update once the service has been fully restored.

Maintenance Resolved · about 1 month ago · lasted about 1 hour

Updating Domain for Recharge Support

Our team is in the process of updating the rechargesupport.com domain. If you're unable to create a support ticket from that domain, please use the 'Contact Us' button on support.rechargepayments.com/ in the meantime.

Minor Resolved · 2 months ago · lasted about 1 hour

Delay on pre-paid order processing

We’re currently experiencing a delay in processing prepaid orders. Our team is investigating.

Minor Resolved · 2 months ago · lasted about 2 hours

Degraded performance in the Merchant Portal on some stores

We are investigating reports of slowness in the merchant portal for some stores.

Minor Resolved · 3 months ago · lasted 29 minutes

Charge Processing Issue

We are currently experiencing a delay in processing charges. The issue has been identified and resolved, and we’re working through the backlog to process charges as quickly as possible.

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Frequently Asked Questions

Is ReCharge down right now? What is ReCharge current status?
ReCharge seems to be up and running. We've updated the status 1 minute ago.
Was ReCharge down today?
ReCharge is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with ReCharge, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with ReCharge and need support?
ReCharge outage? How can I monitor ReCharge?
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