Resolved Checkout Degraded
We are actively investigating issues related to checkout.
Resolved Degraded Admin
We've identified an issue that is causing a degraded experience on ReCharge admin access.
Resolved Site unavailable
Database connectivity issues, team is monitor to ensure all operations have fully returned to normal.
Resolved Subscriptions not visible
We investigated, identified and resolved an issue were some subscriptions were not visible in the UI.
Resolved Issue with Upcoming charge emails and webhooks identified
We are currently investigating an issue with upcoming charge emails and webooks
Resolved Issue with the charge processing
We have identified an issue with the charge processing and we are currently investigating the issue.
Resolved Third Party Outage
A third party partner is experiencing and investigating an outage causing issues with all analytics.
Resolved Checkout Degradation
We’re experiencing issues on checkout as a result of upstream performance issues with one of our partners.
Resolved Degraded ReCharge admin access
We've identified and resolved an issue that caused a degraded experience on ReCharge admin access.
Resolved Partial Refund Processing
We are investigating an issue with partial refunds for a subset of merchants.