Is ReCharge Payments Down? ReCharge Payments status is operational

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Stats for ReCharge Payments official incidents in the last 30 days

Number of Incidents

4 outages

Since last incident

3 days

Users reports for ReCharge Payments in the last 12 hours

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Stay on top of ReCharge Payments's current and past outages

ReCharge Payments outages in the last 30 days per day

Major · 3 days ago · lasted 35 minutes

Recharge API down

We are aware of an issue impacting API and merchant admin. Engineering is investigating, we will provide further updates as we have them.

Minor · 6 days ago · lasted about 6 hours

Elevated traffic to product search causing slower performance

We're aware of an issue causing slower responses when attempting to pull products in search functions. Our team is investigating.

Major · 19 days ago · lasted about 8 hours

Some Shopify stores experiencing errors with products

We are investigating an issue with Shopify products within Recharge. This is impacting some Shopify checkouts and product management within Recharge.

Minor · 25 days ago · lasted 15 minutes

Add to cart button not functioning fully in some Recharge Checkout stores

We're investigating reports of customers seeing the error 'cannot find variant' when attempting to add subscriptions to their cart.

Minor · about 1 month ago · lasted about 2 hours

Selling plans data not synced for a small number of stores.

We have identified an issue where incorrect data was generated for selling plan groups on a small number of stores that updated their selling plans data between August 15, 11am PST August 18, 10am PST. We are working to update incorrect data for affected stores

Major · about 2 months ago · lasted 1 day

Some Recharge subscriptions not being created after Shopify checkout process

We are currently investigating an issue where some Shopify checkout orders for subscriptions are not getting passed to Recharge, resulting in accounts and subscriptions not being created in the Recharge dashboard.

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Frequently Asked Questions

Is ReCharge Payments down right now? What is ReCharge Payments current status?
ReCharge Payments seems to be up and running. We've updated the status less than a minute ago.
Was ReCharge Payments down today?
ReCharge Payments is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with ReCharge Payments, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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