Is ReCharge Payments Down? ReCharge Payments status is operational
Stats for ReCharge Payments official incidents in the last 30 days
Number of Incidents
4 outages
Since last incident
3 days
Users reports for ReCharge Payments in the last 12 hours
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Stay on top of ReCharge Payments's current and past outages
ReCharge Payments outages in the last 30 days per day
Major · 3 days ago · lasted 35 minutes
We are aware of an issue impacting API and merchant admin. Engineering is investigating, we will provide further updates as we have them.
Minor · 6 days ago · lasted about 6 hours
Elevated traffic to product search causing slower performance
We're aware of an issue causing slower responses when attempting to pull products in search functions. Our team is investigating.
Major · 19 days ago · lasted about 8 hours
Some Shopify stores experiencing errors with products
We are investigating an issue with Shopify products within Recharge. This is impacting some Shopify checkouts and product management within Recharge.
Minor · 25 days ago · lasted 15 minutes
Add to cart button not functioning fully in some Recharge Checkout stores
We're investigating reports of customers seeing the error 'cannot find variant' when attempting to add subscriptions to their cart.
Minor · about 1 month ago · lasted about 2 hours
Selling plans data not synced for a small number of stores.
We have identified an issue where incorrect data was generated for selling plan groups on a small number of stores that updated their selling plans data between August 15, 11am PST August 18, 10am PST. We are working to update incorrect data for affected stores
Major · about 2 months ago · lasted 1 day
Some Recharge subscriptions not being created after Shopify checkout process
We are currently investigating an issue where some Shopify checkout orders for subscriptions are not getting passed to Recharge, resulting in accounts and subscriptions not being created in the Recharge dashboard.
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Frequently Asked Questions
- Is ReCharge Payments down right now? What is ReCharge Payments current status?
- ReCharge Payments seems to be up and running. We've updated the status less than a minute ago.
- Was ReCharge Payments down today?
- ReCharge Payments is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with ReCharge Payments, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with ReCharge Payments and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor ReCharge Payments outages?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring ReCharge Payments and get alerts in real-time when ReCharge Payments has outages.
- Why use IsDown instead of ReCharge Payments status page?
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