Is ShopKeep Down?

ShopKeep status is operational

Are you having problems?

Users are not reporting problems in ShopKeep

Monitor ShopKeep and all your third-party dependencies in one place

Empower your teams to monitor uptime of all cloud services in one place. Get notified when something goes down.

ShopKeep problems reported by users

This chart provides user-reported problems for ShopKeep in the last 12 hours. It's a collection of user reports from different sources.

Latest ShopKeep Outages

We continuously monitor the official ShopKeep status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last ShopKeep outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
56 Days since last incident

Minor Resolved · about 2 months ago · lasted about 5 hours

Gateway error

We have identified an issue with our Payment gateway which seems to have been a knock on effect from a Company called Cloudflare's outage. We are monitoring the situation and will update you as we have more information.

Minor Resolved · 2 months ago · lasted about 1 hour

Web Chat outage

We are currently experiencing an outage with our Web Chat feature due to an issue identified with one of our partners. Once we are fully operational again we will keep you posted.

Monitor ShopKeep and all your third-party dependencies in one place

Get outage alerts in Slack, PagerDuty, Datadog, Microsoft Teams, and more.
Get started free

14 day free trial · No credit card required

Minor Resolved · 2 months ago · lasted about 3 hours

Credit Card Processing

Our payment gateway is currently experiencing intermittent connectivity, meaning you may see issues processing credit card payments. We are working with the gateway to restore full service as soon as possible and will report back soon. Please subscribe to updates on this page for new information as we uncover it.

Minor Resolved · 3 months ago · lasted 14 minutes

FreedomPay Gateway - Degraded Performance

One of our credit card processing gateway partners, FreedomPay, has identified an issue on their end with transaction latency and processing timeouts through First Data and AMEX Direct and are currently working towards a resolution. Merchants processing on this gateway may experience degraded performance when running AMEX cards during this time. To keep updated with their progress, please subscribe to this page.

Minor Resolved · 4 months ago · lasted about 5 hours

Clover Gateway degraded performance

One of our credit card processing gateway partners, Clover, has identified an issue on their end and are working towards a resolution. To keep updated with their progress please subscribe to this page.

Minor Resolved · 5 months ago · lasted 38 minutes

Credit Card Processing

Our payment gateway is currently experiencing intermittent connectivity, meaning you may see issues processing credit card payments. We are working with the gateway to restore full service as soon as possible and will report back soon. Please subscribe to updates on this page for new information as we uncover it.

Minor Resolved · 5 months ago · lasted 3 minutes

Clover Mini Disconnect

We are investigating a disconnect issue with those using a Clover Mini. To resolve this issue, please follow the steps in the link below to reconnect your Mini. https://shopkeep-support.lightspeedhq.com/support/hardware/clover-mini-setup#connect-to-lightspeed

ShopKeep Components Status

Check the current status of the components

Need support? Try here

Monitor ShopKeep and all your third-party dependencies in one place

IsDown is an uptime monitoring solution for your critical business dependencies. Keep tabs on your SaaS and cloud providers in real-time and never miss another outage again. Get instant alerts and stay informed when an incident impacts your operations.

Start free trial

No credit card required · Cancel anytime · 2360 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Monitor all your dependencies in a consistent way.

The Old Way
  • Subscribing to status pages one-by-one
  • Limited notification options
  • Can't monitor only the parts that matter
  • No bird's eye view over all your services
  • Losing time looking for problems elsewhere
  • No access to historical issues and stats
With IsDown
  • Easily subscribe to all status pages
  • Notifications in the tools you already use
  • Monitor only what directly impacts your business
  • Easy access to the status of all your services
  • Outages information where it's needed
  • Historical data of outages for all your providers

IsDown is the missing layer in your monitoring stack

Quickly identify external outages that impact your business. We are monitoring more than 2300 services in real time.

Your team on top of problems

IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.

IsDown Dashboard

No more wasting time. Uptime monitoring in real time

Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.

Receive alerts in your preferred channels

Our outage monitoring keeps you informed, no matter where you are. Get instant notifications in your email, Slack, Teams, or Discord when an outage is detected, so you can take action quickly.

IsDown Integrations

Easily integrate with your current tools and workflows

Enhance your processes with more information using our integration of Zapier, Webhooks, PagerDuty, and Datadog. Stay notified and in control. Upgrade your operations today.

Avoid notifications clutter

Maximize your control with customizable notifications from each service. Filter by components and severity to only receive the most important updates. Streamline your processes and stay informed with our advanced notification features.

Notify By Components

Multiple dashboards, shareable with the world

Create one dashboard for each of your teams/clients/projects and monitor only the services that each uses. Have a dedicated dashboard with custom notification settings. Easily make your dashboard public and share it with the world.

Multiple Dashboards

Prepare for scheduled maintenances

Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

Weekly Digest of the services' outages

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Integrate with tools you already use and love

The data and notifications you need, in the tools you already use.

Your teams will love it

DevOps & On-Call Teams

You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.

IT Support Teams

Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication, builds trust over clients and prevents flow of support tickets.

5 minute setup,
instant value for your team

  1. Step 1 Create an account

    Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.

  2. Step 2 Select your cloud services

    There are 2360 services to choose from and you can start monitoring, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.

  4. Step 4 Done!

    You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!

Frequently Asked Questions

Is ShopKeep down right now? What is ShopKeep current status?
ShopKeep seems to be up and running. We've updated the status less than a minute ago.
Was ShopKeep down today?
ShopKeep is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with ShopKeep, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with ShopKeep and need support?
ShopKeep outage? How can I monitor ShopKeep?
Why use IsDown instead of ShopKeep status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an IsDown account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

Latest Articles

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2000 services available