Is Smarty Down? Check current status

Check if Smarty is down, official outages, user-reported issues, and outages map.

Current Smarty status

Smarty is working normally

Updated from Smarty official status page a few minutes ago

Having problems with Smarty?

Smarty service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Smarty status data.

Smarty Outage Map

View Smarty Outage Reports Map

Recent Smarty Outages and Downtime History

IsDown has tracked 48 incidents since started monitoring Smarty status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Jan 23, 2025
03:59 PM UTC
Not Confirmed by Smarty
Possible Outage Indicated by User Reports
30 minutes
May 17, 2022
02:26 PM UTC
Minor
International Street API service
In two of our datacenters, our International Street API service is in a degraded state. We are cu...
about 1 hour
Jun 14, 2021
09:00 PM UTC
Minor
Datacenter IP Address Changed
As of 14:25 (Mountain Time) today we migrated one of our facilities (US West Coast) to a new IP a...
10 months
Mar 25, 2021
03:12 PM UTC
Minor
Website outage
Our website is currently down. We are working to resolve the problem as quickly as possible. Our ...
about 1 year
Mar 17, 2021
04:59 PM UTC
Minor
International Street API latency post mortem
During Thursday 11 March 2020 and Saturday 13 March 2020 we noticed higher than normal latencies ...
about 1 year
Mar 12, 2021
07:53 PM UTC
Minor
Minor bug prevented requests from legacy domains
During the course of a slow rollout of a newly rewritten authentication component, the software w...
about 1 year
Mar 09, 2021
07:40 PM UTC
Minor
TLS Certificate Update
The TLS certificate for our API services has been renewed. The updated certificate will be rolled...
about 1 year
Feb 24, 2021
05:30 AM UTC
Minor
Datacenter with above average latency removed
One of the datacenters that we use was exhibiting an above average latency. That datacenter has b...
about 1 year
Oct 28, 2020
05:30 PM UTC
Minor
Momentary connection issues
Around 11:30 MDT some services were upgraded in one of our data centers. This may have caused som...
over 1 year
Jul 06, 2020
05:00 PM UTC
Minor
Brief website connectivity issue
Around 10:45 MT, our website experienced some intermittent connectivity this morning for about 15...
over 1 year
Sign up to check more outage history
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User comments about problems with Smarty

  • Dee - Cant make any phone calls on phone.

  • John - Can only connect to H+ internet. Have previously had 5g in this location. Tried running speedtest. Got 2mbps down and wouldn't work going up. .

  • Nigel - my service is down i have a message saying i have not paid but payment is not due till tomorrow the 24th service has been down for 2 days my number is 07941610035 .

  • mick - no phone signal,very limited broadband connection.

  • Maggie - I still can’t make it receive calls to and from my mobile! Why is there no communication from you? So frustrating. .

  • Chris - My phone number is not recognised on my SIM Internet is fine..

  • Chris - No voice calls with Smarty.

  • Guy - Unable make or receive calls or access voicemail.

  • Charlie - Unable to make telephone calls.

  • Tam - mobile phone network down..

  • Christine - Smartly saying there is an error. Cannot login.

  • John - Not receiving or calling .

  • kevin - Still down... been 9 hours now... cant make any calls or listen to VM.

  • axford - my phone is not making calls, i have checke with 3 other people on smarty and they are all having same problem.

  • Duncan - Cannot make or receive voice call, all other services ok.

  • kevin - still no mobile service even though they say its operational. Been out since around mid-day.

  • Karen - Not able to call out or receive in calls..

  • Rob - Can't make or receive calls. London.

  • Kenneth - I can't make calls at all.

  • Justin - Unable to make calls on my smarty mobile in the Folkestone, Kent area. My wife also has smarty and she also cannot make calls..

  • Charlene - Can't make calls or log into app or website .

  • Dave - Can't make calls. Buckingham area.

  • william - can not send or receive calls.

  • simon - 3 phones and not one of them can call in or out.

  • Jean - Unable to make or receive on either 07867 796960 or 07903 702903.

  • GM - Can’t dial out or receive calls, london area.

  • Brian - I cannot make or receive calls. My wife has a Smarty SIM and is experiencing the same problem. We are in the North east of England..

  • Graham - Sim can not dial out and can not receive calls.

Smarty Related Services & Alternatives

Services commonly monitored together with Smarty and alternatives

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0 incidents in the last 30 days
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OK
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Salesforce

Salesforce

MINOR
0 incidents in the last 30 days
GitHub

GitHub

OK
0 incidents in the last 30 days
Microsoft Azure

Microsoft Azure

OK
0 incidents in the last 30 days
Okta

Okta

MAJOR
0 incidents in the last 30 days
Confluence

Confluence

OK
0 incidents in the last 30 days
Vertex

Vertex

OK
0 incidents in the last 30 days
Adobe

Adobe

MINOR
0 incidents in the last 30 days
Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
Cloudflare

Cloudflare

OK
0 incidents in the last 30 days
Lucidchart

Lucidchart

OK
0 incidents in the last 30 days
Oracle Cloud

Oracle Cloud

OK
0 incidents in the last 30 days
commercetools

commercetools

OK
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Zuora

Zuora

OK
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Early Outage Detection

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Geolocation and address verification service with multiple server locations across the United States to ensure fast and reliable data processing.

Monitoring Smarty since December 2021

Tracking 21 Smarty services and regions

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1 incident in 2025

Frequently Asked Questions

Is Smarty down today?

Smarty isn't down. You can check Smarty status and incident details on the top of the page. IsDown continuously monitors Smarty official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Smarty status?

Smarty is currently operational. You can check Smarty status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Smarty outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Smarty down today or just slow?

Currently there's no report of Smarty being slow. Check on the top of the page if there are any reported problems by other users.

How are Smarty outages detected?

IsDown monitors the Smarty official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Smarty having an outage right now?

Smarty last outage was on May 17, 2022 with the title "International Street API service"

How to check if Smarty is down?

Why use IsDown to monitor Smarty instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Smarty and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Smarty?

IsDown and DownDetector help users determine if Smarty is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Smarty's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Smarty status changes?

IsDown offers an easy way to monitor Smarty with maximum flexibility

Major Outages Notifications

IsDown monitors Smarty for major outages. A major outage is when Smarty experiences a critical issue that severely affects one or more services/regions. When Smarty marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Smarty status page for minor outages. A minor outage is when Smarty experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Smarty status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Smarty publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Smarty and all their 21 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Smarty and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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