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Minor Incident Degraded Performance: Square for Restaurants
We’ve received confirmed reports of issues impacting printer connection for sellers using Square for Restaurants. We’re currently investigating further with our Engineering teams and will be back to update as soon as we know more.
Resolved Minor Limited Phone Support: Australia
Phone support is available in a limited capacity for a short period of time - hold times will be longer than expected. If your issue is not urgent, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions. If your issue is urgent, and you choose to call in, we recommend requesting a callback when the option is available. You will not lose your place in line. We appreciate your patience as we work through this.
Resolved Minor Degraded Performance: Square Online Checkout Links
We are currently investigating delayed payment acceptance for payments made via Square Checkout Links. We’ll be back to update as soon as we can once we receive more information from our Engineering teams.
Resolved Minor Limited Phone Support: Australia
Phone support is available in a limited capacity for a short period of time - hold times will be longer than expected. If your issue is not urgent, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions. If your issue is urgent, and you choose to call in, we recommend requesting a callback when the option is available. You will not lose your place in line. We appreciate your patience as we work through this.
Resolved Minor Performance Issues: Seller Community Login
We’ve identified an issue that may be impacting your ability to log into the Seller Community. Our Engineering Team is actively looking to the issue, and we will provide further updates as more information becomes available. We know how important it is that you get the help you need as quickly as possible. Please visit squareup.com/help for access to our help articles and email support, or contact us through our social channels. If you need to call in and happen to experience a long hold time, we recommend requesting a callback. You won't lose your place in line. Thank you for your patience.
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