We continuously monitor the official Step status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Step outages.
Minor Resolved · 9 months ago · lasted about 2 hours
Crypto service experiencing errors
We are currently experiencing problems with our crypto service, our engineers are working to restore performance as quickly as possible.
Major Resolved · 12 months ago · lasted 44 minutes
We are investigating an issue preventing the mobile app from loading. We are working as quickly as possible to restore functionality.
Minor Resolved · 12 months ago · lasted about 2 hours
Selling crypto is partially unavailable.
Some users are unable to sell crypto from their account, we are working to restore functionality as quickly as we can.
Minor Resolved · about 1 year ago · lasted about 21 hours
Crypto investing availability impacted.
We are experiencing issues with crypto investing, that may results in errors in the mobile app. We are working to identify and fix the issue as soon as possible.
Minor Resolved · started about 1 year ago
Crypto buy and sell experiencing issues
We are currently investigating sporadic errors around buying and selling crypto.
Minor Resolved · started about 1 year ago
Crypto buy/sell experiencing issues.
Attempts to buy and sell crypto may fail, we are working quickly to resolve the issue.
User-reported problems for Step in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
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