What is Step current status?

Step is currently operational. You can check Step status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Step was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Step status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Step outages, issues and problems' at the top of the page.

How to monitor or check Step status?

You can use IsDown service or go to Step official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Step is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Step has issues. Step official status page might also offer notification options such as email, SMS, or Slack.

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Step status updated 1 minute 59 seconds ago

Step Status. Is Step Down?

Check if Step is down, official outages, user-reported issues, and outages map.

Is Step down right now?

Step is working normally

IsDown checked Step status on January 07, 2026 at 09:29 AM UTC, and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Step status data from official sources and user reports.

Step service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View Step Reports Map

User reports for Step

See what users are saying about Step issues that impacted them and how they are affected by the outage.

4 months ago

poppy - when i go enter the app, it just keeps on loading. i’m not able to view my balance or anything at all. i haven’t made any purchases, so i’m not sure if it’s going to affect that too, but i am worried it will. pls lmk what the issue is!.

Mobile App
5 months ago

Aiden - its not properly downloading as i use the https and all it gives me is a blank mp3. can u pls help me out thanks.
6 months ago

scarlett - my app won't open. whenever i try to open it, it stays on a loading screen and it has stayed like that the past three days. i can still make purchases but i can't view them or my balance..
7 months ago

Emily - Step app money not going through .
7 months ago

lizzy - When I try to acess virtual card is says virtual cards are down.
7 months ago

Eldon - It says step is having technical issues right now.
7 months ago

Chris - The Step app is not working .
11 months ago

Mary - Dealing transfers from bank accounts n debit cards.
11 months ago

Garry - App says having technical difficulties .
about 1 year ago

Jessica - The app isn't opening at all.
about 1 year ago

Melanie - Nothing is working for me.
over 1 year ago

Shayne - Direct deposit not showing.

Card Purchases
over 1 year ago

Ashley - Direct deposit not posted!!!.
over 1 year ago

Detria - My Step appt is just spinning..

Early detection is everything

User reports often detect issues before official status pages acknowledge them. Learn how crowdsourced monitoring combined with official status pages provides faster outage detection than relying on either approach alone.

Step outages and downtime history

IsDown has tracked 16 incidents since started monitoring Step status in October 2022. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Step outages and also issues that we're started by a spike in crowdsource reports.

Minor about 1 hour

Database maintenance

Jun 30, 2025 at 08:05 AM

Not Confirmed about 1 hour

Possible Outage Indicated by User Reports

Jun 12, 2025 at 07:54 PM

Major about 8 hours

Intermittent service outages

Aug 15, 2024 at 04:55 PM

Major about 22 hours

Stocks feature experiencing errors

Aug 12, 2024 at 08:53 PM

Major 29 minutes

Errors when viewing stock details.

Apr 03, 2024 at 10:13 PM

Major about 3 hours

Stocks investing Issues

Mar 05, 2024 at 09:24 PM

Minor about 2 hours

Crypto service experiencing errors

Mar 10, 2023 at 10:06 PM

Major 44 minutes

Mobile app is not loading.

Dec 21, 2022 at 10:59 PM

Minor about 2 hours

Selling crypto is partially unavailable.

Dec 15, 2022 at 06:57 PM

Minor about 21 hours

Crypto investing availability impacted.

Dec 05, 2022 at 08:25 PM

Date	Incident	Duration
Jun 30, 2025 08:05 AM UTC	Minor Database maintenance We’re currently undergoing maintenance, which will take less than an hour. Services impacted: ca...	about 1 hour
Jun 12, 2025 07:54 PM UTC	Not Confirmed by Step Possible Outage Indicated by User Reports	about 1 hour
Aug 15, 2024 04:55 PM UTC	Major Intermittent service outages We are currently experiencing intermittent networking errors with multiple services. This may tem...	about 8 hours
Aug 12, 2024 08:53 PM UTC	Major Stocks feature experiencing errors Users may see errors when viewing, buying, or selling stocks, due to an issue affecting an extern...	about 22 hours
Apr 03, 2024 10:13 PM UTC	Major Errors when viewing stock details. We are working with our 3rd party partner to restore functionality as quickly as possible.	29 minutes
Mar 05, 2024 09:24 PM UTC	Major Stocks investing Issues Users may see errors when viewing, buying, or selling stocks. We're working as fast as we can to ...	about 3 hours
Mar 10, 2023 10:06 PM UTC	Minor Crypto service experiencing errors We are currently experiencing problems with our crypto service, our engineers are working to rest...	about 2 hours
Dec 21, 2022 10:59 PM UTC	Major Mobile app is not loading. We are investigating an issue preventing the mobile app from loading. We are working as quickly a...	44 minutes
Dec 15, 2022 06:57 PM UTC	Minor Selling crypto is partially unavailable. Some users are unable to sell crypto from their account, we are working to restore functionality ...	about 2 hours
Dec 05, 2022 08:25 PM UTC	Minor Crypto investing availability impacted. We are experiencing issues with crypto investing, that may results in errors in the mobile app. W...	about 21 hours

Step components or services current status

Component	Status
ATM Access	OK
Bank Transfers	OK
Card Purchases	OK
Create Account	OK
Crypto Investing	OK
Debit Card Funding	OK
Direct Deposit	OK
Linking Bank Account	OK
Mobile App	OK
Referral Bonuses	OK
Send & Receive Money	OK
Support	OK

Frequently Asked Questions

Is Step down today?

Step isn't down. You can check Step status and incident details on the top of the page. IsDown continuously monitors Step official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Step status?

Step is currently operational. You can check Step status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Step outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Step down today or just slow?

Currently there's no report of Step being slow. Check on the top of the page if there are any reported problems by other users.

How are Step outages detected?

IsDown monitors the Step official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Step having an outage right now?

Step last outage was on June 30, 2025 with the title "Database maintenance"

How IsDown compares to DownDetector when monitoring Step?

IsDown and DownDetector help users determine if Step is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Step's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.