Is Step Down?

Step status is operational
Step not working for you?

Latest Step Official Outages

We continuously monitor the official Step status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Step outages.

0 Outages in the last 7 days
0 Outages in the last 30 days
272 Days since last incident

Minor Resolved · 9 months ago · lasted about 2 hours

Crypto service experiencing errors

We are currently experiencing problems with our crypto service, our engineers are working to restore performance as quickly as possible.

Major Resolved · 12 months ago · lasted 44 minutes

Mobile app is not loading.

We are investigating an issue preventing the mobile app from loading. We are working as quickly as possible to restore functionality.

Minor Resolved · 12 months ago · lasted about 2 hours

Selling crypto is partially unavailable.

Some users are unable to sell crypto from their account, we are working to restore functionality as quickly as we can.

Minor Resolved · about 1 year ago · lasted about 21 hours

Crypto investing availability impacted.

We are experiencing issues with crypto investing, that may results in errors in the mobile app. We are working to identify and fix the issue as soon as possible.

Minor Resolved · started about 1 year ago

Crypto buy and sell experiencing issues

We are currently investigating sporadic errors around buying and selling crypto.

Minor Resolved · started about 1 year ago

Crypto buy/sell experiencing issues.

Attempts to buy and sell crypto may fail, we are working quickly to resolve the issue.

Step problems reported by users

User-reported problems for Step in the last 12 hours. It's a collection of user reports from different sources.

Crowdsourcing reports by DownReports

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What is Step?

No monthly or subscription fees, no overdraft fees, no interest, and the best way to build credit even before you turn 18.

Frequently Asked Questions

Is Step down right now? What is Step current status?
Step seems to be up and running. We've updated the status 4 minutes ago.
Was Step down today?
Step is up and running now. In the last 24 hours there was 0 outages.
When was the last Step outage?
Step last outage was on March 10, 2023 with the title "Crypto service experiencing errors"
Step not working for you? Having issues and need support?
How can I monitor Step outages?
Why use IsDown instead of Step status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
How IsDown compares to DownDetector?
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.