Is UserVoice Down?
UserVoice status is operational
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Users are not reporting problems in UserVoiceNever miss outages in UserVoice and any third-party dependency
UserVoice problems reported by users
This chart provides user-reported problems for UserVoice in the last 12 hours. It's a collection of user reports from different sources.
Latest UserVoice Outages
We continuously monitor the official UserVoice status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last UserVoice outages and possible affected you.
Minor Resolved · started 7 months ago
We are seeing timeouts getting to the portal, admin console, and the api. This is due to an outage in one of our upstream providers. Will update shortly
Minor Resolved · started 8 months ago
Our primary application e-mail provider (Mailgun) is currently experiencing a partial outage. This is causing delays in the processing of incoming and outbound UserVoice application emails. Emails are being cached and should not be lost with this incident.
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Minor Resolved · started 8 months ago
Reports of errors delivering emails to ticketing system
We have identified an issue where some ticketing emails are bouncing with an error message. Our email service provider is investigating a change on their end that has caused this problem. We will continue updates here on our status page throughout the day, and please write in to support(at)uservoice.com with any additional questions.
Minor Resolved · started about 1 year ago
We are currently experiencing an outage, will update shortly
Minor Resolved · started about 1 year ago
Delayed Email Delivery
Our email provider extensively uses AWS for their infastructure. Beginning earlier today, AWS started experiencing intermittent errors https://status.aws.amazon.com/ that are causing delays in the delivery of our Feedback related emails. Helpdesk emails appear not to be affected by this issue.
Minor Resolved · started over 1 year ago
Degraded performance
We've identified an issue regarding the creation of new users, which is causing performance issues and error messages in the admin console. We will continue to post updates today as they come available. Please reach out to support(at)uservoice.com if you have any questions.
Minor Resolved · started almost 2 years ago
Users sometimes not able to create ideas on the web portal
Our engineering team is investigating an issue where some users are unable to create new ideas directly from the portal. (Admin Portal/API/Widget/Sidebar idea entry is not impacted)
UserVoice Components Status
Check the current status of the components
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Frequently Asked Questions
- Is UserVoice down right now? What is UserVoice current status?
- UserVoice seems to be up and running. We've updated the status 5 minutes ago.
- Was UserVoice down today?
- UserVoice is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with UserVoice, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with UserVoice and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- UserVoice outage? How can I monitor UserVoice?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring UserVoice and get alerts in real-time when UserVoice has outages.
- Why use IsDown instead of UserVoice status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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