Is UserVoice Down? UserVoice status is operational

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Stats for UserVoice official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

35 days

Users reports for UserVoice in the last 12 hours

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Stay on top of UserVoice's current and past outages

UserVoice outages in the last 30 days per day

Major · about 1 month ago · lasted about 3 hours

Infrastructure Issue

We are currently investigating an infrastructure issue causing errors and slow performance.

Major · 3 months ago · lasted about 4 hours

Increased Site Errors

We are currently investigating an issue resulting in a significantly increased error rate accessing the UserVoice application.

Major · 3 months ago · lasted about 24 hours

Ideas search partial outage

Searches for ideas are showing partial results. Ideas which have been recently created or updated are showing up in search results. We are back-filling the data and will update you when search functionality is completely restored.

Major · 3 months ago · lasted about 22 hours

Search unavailable

We are experiencing an issue where search is currently unavailable.

Major · 4 months ago · lasted about 2 hours

Email notification delays

We have identified an issue with our upstream email provider which is delaying outgoing notifications for parts of our app.

Major · 6 months ago · lasted about 1 hour

Emails Not Being Received

The following notification emails are affected (Legacy HelpDesk/Ticketing features are not impacted): - New Comment - Supporter Message - Feature Update - Suggestion AutoResponse - Public Status Update - Internal Status Update - Discovery Account Create - Validation Account Create - Validation Invitation - One:One Comms - Outreach The provider we use to send these emails is currently investigating the issue.

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Frequently Asked Questions

Is UserVoice down right now? What is UserVoice current status?
UserVoice seems to be up and running. We've updated the status 4 minutes ago.
Was UserVoice down today?
UserVoice is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with UserVoice, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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