Is Vero Behavioral emails Down?
Vero Behavioral emails status is operational
Stats for Vero Behavioral emails official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
35 days
Users reports for Vero Behavioral emails in the last 12 hours
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Monitor and keep track of Vero Behavioral emails's current and past outages
Major · about 1 month ago · lasted 2 days
Degraded performance across application
We've encountered performance issues resulting in degraded performance across the product. API processing, segment calculation, email sending, and the UI have all been impacted. No data has been lost. At 7:15AM Monday UTC, we were alerted to an unusually high number of unprocessed API jobs. These jobs eventually came back down after intervention by our platform team. Throughout the morning, the API queue has seen multiple additional spikes, and we've seen degraded performance across the entirety of the application. We are continuing to investigate the cause and will update when we have determined a course of action.
Minor · about 1 year ago · lasted 41 minutes
Mailgun API and Outbound Delivery Delays
At 18:25 UTC, we received notification from our Email Service Provider, Mailgun, that they are experiencing an issue impacting their API as well as Outbound Delivery. If you send via Mailgun, a custom Vero domain, or a Vero-controlled domain, you may experience delays with email delivery. We'll continue to monitor their status page for details and will update here. You can follow along at https://status.mailgun.com/incidents/9djjsl006cf6 or follow here for updates.
Minor · about 1 year ago · lasted about 2 hours
Degraded performance across Vero platform
We're currently seeing delays in processing API requests and emails as well as loading the UI. Our team has been working to mitigate these issues and we will provide further updates as soon as possible. Please don't hesitate to contact support@getvero.com if you have any questions.
Minor · about 1 year ago · lasted 6 minutes
Event and email processing delays
We are currently seeing delays in event and email processing. Although we have scaled up additional capacity we're still investigating the root cause. No events or emails have been lost.
Minor · over 1 year ago · lasted 1 day
Degraded performance across Vero platform
We are currently seeing a degradation in performance which has predominantly affected automated email processing. Further impacted systems that have seen intermittent delays are calculating segments, processing newsletters as well as the campaign statistics, logs and webhooks that result from sending emails. Our team has been working to mitigate these issues and we will provide further updates shortly - we will ofcourse write a full post-mortem once all is resolved. Please don't hesitate to contact support@getvero.com if you have any questions.
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