Is Viva Smart Home Down? Check current status

Check if Viva Smart Home is down, official outages, user-reported issues, and outages map.

Current Viva Smart Home status

Viva Smart Home is working normally

Updated from Viva Smart Home official status page a few minutes ago

Having problems with Viva Smart Home?

Viva Smart Home service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Viva Smart Home status data.

Viva Smart Home Outage Map

View Viva Smart Home Outage Reports Map

Recent Viva Smart Home Outages and Downtime History

IsDown has tracked 6 incidents since started monitoring Viva Smart Home status in March 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Aug 20, 2025
10:49 AM CEST
Not Confirmed by Viva Smart Home
Service outage affecting Sensibo users
Users report connectivity issues with Sensibo app and Home Assistant; devices offline, affecting ...
about 1 hour
Mar 09, 2020
01:16 PM CET
Major
Increased latency and timeouts for App users
We are currently investigating issues with increased latency and timeouts from Apps towards our b...
Ongoing
Mar 07, 2020
09:30 PM CET
Minor
Increased latency and timeouts
During the weekend we've seen an increased load towards our backend services, this has caused som...
Ongoing
Aug 06, 2019
09:57 AM CEST
Minor
Problems with Android Push Notifications
We are currently experiencing issues with delivering Push notifications to Android devices. This ...
Ongoing
May 12, 2019
04:25 PM CEST
Minor
Problems with sending clips by email
We are investigating an issue with sending stored clips by email. All recordings are working as i...
Ongoing
Apr 02, 2019
12:48 PM CEST
Minor
Increased error rates for Gateway commands
We are experiencing increased error rates and delays when executing Gateway Commands. This may ca...
Ongoing
Mar 20, 2019
03:55 PM CET
Minor
False positives for Gateway Disconnections
There have been false-positives with gateways reporting disconnected in the CS tool during the da...
Ongoing
Sign up to check more outage history
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User comments about problems with Viva Smart Home

  • Dave - Sensibo controllers cannot connect to server.

  • Matt - Errors for the last few hours including "Backend server at capacity", "polling error", and multiple "API errors" on Home Assistant integration and Sensibo pod page and app..

    Sensibo

  • Franck - Not responding to app or google jole commands. Just came back online.

    Sensibo

  • Rob - App and service is down, also won't currently work with Google Home..

    Sensibo

  • Andy - Intermittent or not responding to commands. .

    Sensibo

  • John - Yes, all my sensibo airs are off line.

    Sensibo

  • Chris - Can’t open the app. Nothing responds. In australia.

    Sensibo

  • J - Home assistant integration flaky and dropping connection.

    Sensibo

  • Guillaume - App slow, doesn't connect anymore to the sensibo.

    Sensibo

  • Leona - Not being able to open the app it keeps closing I have logged in logged off install the app restart the app and I'm still having problems on accessing the app on my phone.

  • Craig - When opening the app all I get is an S in the middle of the screen Please advise.

    Sensibo

  • Craig - Upon opening the app an S appears in the middle of the screen.

    Sensibo

  • Wim - My Sensibo app does not open on my iPhone. When i touch the icon i get a green screen with the Sensibo logo. Thats all. Up to two days ago or so, all worked perfectly.

    Sensibo

Viva Smart Home status page - All services & components

Component Status
Partner Portal OK
Platform OK
Video Streaming OK
Integrations & API OK
Platform Connectivity OK
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Smart home integration platform that connects various devices and services like Google Home, Alexa, and IFTTT through APIs for enhanced home automation and control.

Monitoring Viva Smart Home since March 2023

Tracking 14 Viva Smart Home services and regions

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1 incident in 2025

Frequently Asked Questions

Is Viva Smart Home down today?

Viva Smart Home isn't down. You can check Viva Smart Home status and incident details on the top of the page. IsDown continuously monitors Viva Smart Home official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Viva Smart Home status?

Viva Smart Home is currently operational. You can check Viva Smart Home status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Viva Smart Home outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Viva Smart Home down today or just slow?

Currently there's no report of Viva Smart Home being slow. Check on the top of the page if there are any reported problems by other users.

How are Viva Smart Home outages detected?

IsDown monitors the Viva Smart Home official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Viva Smart Home having an outage right now?

Viva Smart Home last outage was on March 20, 2019 with the title "False positives for Gateway Disconnections"

How to check if Viva Smart Home is down?

Why use IsDown to monitor Viva Smart Home instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Viva Smart Home and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Viva Smart Home?

IsDown and DownDetector help users determine if Viva Smart Home is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Viva Smart Home's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Viva Smart Home status changes?

IsDown offers an easy way to monitor Viva Smart Home with maximum flexibility

Major Outages Notifications

IsDown monitors Viva Smart Home for major outages. A major outage is when Viva Smart Home experiences a critical issue that severely affects one or more services/regions. When Viva Smart Home marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Viva Smart Home status page for minor outages. A minor outage is when Viva Smart Home experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Viva Smart Home status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Viva Smart Home publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Viva Smart Home and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Viva Smart Home and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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