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IsDown continuously monitor the official Xendit xenBatch status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Xendit xenBatch outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
37 days
Major · about 1 month ago · lasted 44 minutes
Dear Customers, We are experiencing failures on our customers endpoint. This will impact some of our payment & payout products: Direct Debit, Recurring, Withdrawal, Cards, Ewallet (OVO Tokenization), Batch Disbursement & Remittance. We are investigating this issue currently.
Major · about 2 months ago · lasted about 8 hours
Dear customers, We were notified by Unionbank that they are having emergency maintenance from 11:50 PM (April 17) to 1:00 AM (April 18) GMT+8. Impact - Remittance with amount 1-50k will be delayed - Disbursement to UBP with amount > 50k will be delayed Thank you for your understanding.
Minor · 3 months ago · lasted about 2 hours
Dear customers We have detected issues in the following services: Disbursements - Processing of some disbursement created this morning (2AM - 8AM) will be delayed - Processing of some withdrawals this morning (2AM - 8AM) will be delayed - Processing of some remittances this morning (2AM - 8AM) will be delayed We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
Minor · 4 months ago · lasted about 6 hours
Dear Customers, We are detecting delayed disbursements to Philippines destinations. Impact: All disbursements, withdrawals, and remittances with amount less than or equal to PHP 50,000 will be delayed until issue is resolved. No impact for transactions with amount more than PHP 50,000. We are working with our partners to investigate the issue, and will share more details when we have one. Please refrain from transacting with amounts less than or equal to 50k PHP in the meantime. There is no impact to transaction of more than 50k PHP. We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.ph Thank you for your understanding and cooperation. Xendit Team
Major · 7 months ago · lasted 40 minutes
Dear Customers, We detected that disbursements request are experiencing errors Impact: - All disbursements made via API will return 500 errors - Batch Disbursements will be delayed We are investigating the issue, and are actively implementing a fix
Minor · 8 months ago · lasted 14 minutes
Dear customers, Disbursements, remittance, and withdrawals to Philippine Savings Bank (PH_PSB) is currently experiencing degraded performance resulting to delay in processing During this time: - PH_PSB Disbursements less than or equal to Php 50,000 will be stuck in `PENDING` Status - Regional remittance transactions to PH_PSB will be stuck in `PENDING` status - Withdrawals via PH_PSB will experience delay in processing We have reached out to our partner and has acknowledged the issue. We apologize for the inconvenience.
Minor · 9 months ago · lasted about 6 hours
Dear customers We have detected issues in the following services: Batch Disbursements - Batch disbursement processing is delayed We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions during this incident: 1. Delay uploading new batch disbursement files until this issue is resolved if possible 2. Disable name validation if possible
Minor · 9 months ago · lasted about 1 hour
Dear customers We have detected issues in the following services: Batch disbursements - Batch disbursements with reference_ids longer than 100 characters are rejected We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions during this incident: 1. If your batch disbursements are stuck disbursing, please do not retry 2. If you are creating new batch disbursements, please ensure the reference_ids are less than 100 characters
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