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UserTesting status. Is UserTesting down right now?

UserTesting status updated

Is UserTesting down?

UserTesting is working normally

IsDown last checked UserTesting status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jan 2023 · 135 incidents caught · 54 components tracked in real-time

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UserTesting service health over the last 24 hours

This chart shows the number of user-reported issues for UserTesting service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

UserTesting Outage Map

UserTesting outage map showing where users report when UserTesting is down

See where users report UserTesting is down. The map shows recent UserTesting outages from around the world.

UserTesting Outage Map

Recent UserTesting outage reports

See what users report when UserTesting is down and how UserTesting outages affect them.

  • 🇺🇸 United States of America

    Michael - App is very slow and giving server dropped connection errors..

Monitor UserTesting status and outages

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  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
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Downtime health for the last 90 days

In the last 90 days, UserTesting had 5 incidents (1 major outage and 4 minor incidents) with a median duration of 7 hours 48 minutes.

Total
5

Incidents

Critical
1

Major Outages

Warning
4

Minor Incidents

Duration
7 hour

Median Resolution

Latest UserTesting outages detected by IsDown

Check UserTesting status history below. IsDown detects when UserTesting is down, tracking both official outages and user-reported issues.

1 day
UserTesting interface running slow
Jan 22, 2026 at 06:32 PM
about 8 hours
Some pages under www.usertesting.com are not loading.
Nov 28, 2025 at 11:49 AM
28 minutes
Issues trying to load the dashboard when logging into the platform
Nov 19, 2025 at 01:26 PM
about 2 hours
We're investigating reports that the dashboard is extremely slow or not loadi...
Nov 06, 2025 at 04:53 PM
about 18 hours
We are investigating an issue uploading videos with our iOS app
Nov 03, 2025 at 08:01 PM
about 1 hour
Issues when duplicating certain study types
Oct 24, 2025 at 07:28 PM
about 2 hours
Temporary Slowness Notice
Oct 20, 2025 at 12:48 PM
about 2 hours
Issue affecting the video player
Oct 10, 2025 at 10:40 AM
4 days
Delayed Payments
Oct 03, 2025 at 11:57 AM
about 11 hours
Some contributors are unable to log into the UserTesting mobile application
Sep 24, 2025 at 02:50 AM
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Get alerts when UserTesting is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

UserTesting Components Status

Check if any UserTesting component is down. View the current status of 17 services and regions.

Component Status Details
Customer Dashboard status OK View details
Fulfillment Services status OK View details
handrailux.com status OK View details
Logged Out Application status OK View details
Ordering status OK View details
Recording Services status OK View details
Third-Party Integrations status OK View details
Third-Party Services status OK View details
Tools & Services status OK View details
Usermuse.com status OK View details
Video Management status OK View details
Voicebase Processing Cluster - EU status OK View details
Voicebase /V3 API - EU status OK View details
Voicebase /V3 API - US status OK View details
Zoom Zoom Meetings status OK View details
Zoom Zoom Software status OK View details
Zoom Zoom Video Webinars status OK View details

About UserTesting Status and Outage Monitoring

IsDown has monitored UserTesting continuously since January 2023, tracking this Customer Support & Success for 3 years. Over that time, we've documented 129 outages and incidents, averaging 3.6 per month.

We monitor UserTesting's official status page across 54 components organized into 17 groups. IsDown interprets UserTesting statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.

When UserTesting is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.

Engineering and operations teams rely on IsDown to track UserTesting status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown Monitors UserTesting

IsDown checks UserTesting's status page every few minutes, across all 54 components. We combine official status data with user reports to detect when UserTesting is down, often before the vendor announces it.

When UserTesting status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.

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UserTesting status monitoring dashboard

What you get when monitoring UserTesting with IsDown

Track UserTesting incidents and downtimes by severity

IsDown checks UserTesting official status page for major/minor outages or downtimes. A major outage is when UserTesting experiences a critical issue that severely affects one or more services/regions. A minor incident is when UserTesting experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a UserTesting outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with UserTesting

UserTesting and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of UserTesting outages and downtimes

IsDown collects all information from the outages published in UserTesting status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming UserTesting maintenance events

UserTesting publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the UserTesting outages that impact your business

IsDown monitors UserTesting and all their 54 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Monitor UserTesting Alongside All Your Dependencies

UserTesting is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.

One Dashboard

Monitor UserTesting health alongside all your other vendors in a single view.

Smart Alerts

Get notified when UserTesting is down. Filter by severity to skip noise.

20+ Integrations

Route UserTesting outage alerts to Slack, Teams, PagerDuty, or webhooks.

Status Page

Share UserTesting service status with your team or customers on a branded page.

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UserTesting Downdetector vs IsDown

Looking for UserTesting outage alerts like Downdetector? IsDown monitors UserTesting's official status page for verified incident data, not just user reports. Know exactly when UserTesting is down, which components are affected, and when service health is restored. Here's why official UserTesting status monitoring beats crowdsourced detection:

Features
Downdetector
Official UserTesting status page monitoring. Know when UserTesting is down with real time incident details.
Monitor 5,420+ services including UserTesting in a single dashboard.
Instant UserTesting outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring: UserTesting official status plus user reports for early outage detection.
Maintenance feed for UserTesting
Granular alerts filtering by UserTesting components and regions.
Monitor UserTesting Status with IsDown

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Frequently Asked Questions

Is UserTesting down today?

UserTesting isn't down. You can check UserTesting status and incident details on the top of the page. IsDown continuously monitors UserTesting official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current UserTesting status?

UserTesting is currently operational. You can check UserTesting status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a UserTesting outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is UserTesting down today or just slow?

Currently there's no report of UserTesting being slow. Check on the top of the page if there are any reported problems by other users.

How are UserTesting outages detected?

IsDown monitors the UserTesting official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is UserTesting having an outage right now?

UserTesting last outage was on January 22, 2026 with the title "UserTesting interface running slow"

How to check if UserTesting is down?

Why use IsDown to monitor UserTesting instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor UserTesting and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring UserTesting?

IsDown and DownDetector help users determine if UserTesting is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about UserTesting's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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