Is iCloud Mail Down? Check the current iCloud Mail status

iCloud Mail is operational

Updated

iCloud Mail not working for you?

Monitoring Apple since December 2022. Learn more

3 incidents in 2025

Current Apple official ongoing incidents

No incidents reported in Apple's status page

IsDown pulls data from Apple's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

iCloud Mail issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about iCloud Mail problems

  • J

    Jack

    20 days ago

    iCloud website and mail, etc is down

  • B

    Brody

    20 days ago

    I never receive the emails, so i tested it and i didn't get the test back

  • B

    Bill

    29 days ago

    System hasn't been updating since late morning.

  • A

    Alfred

    about 2 months ago

    Wow. This is the first time I have ever experienced an iCloud mail outage and I have been using it for over 15 years.

  • R

    Reggie

    about 2 months ago

    My Apple Mail reports server busy try later

  • T

    Terry

    about 2 months ago

    unable to connect to iCloud Mail server.

  • L

    Lisa

    about 2 months ago

    Error message says cannot connect to server as of 1/23/25

  • S

    Shirley

    2 months ago

    All inbox mail disappeared before new update

  • S

    Stacey

    3 months ago

    No e mails coming through

  • S

    Sue

    3 months ago

    No iCloud email since yesterday sometime.

  • S

    SUPARNO

    4 months ago

    Not connecting to mail server

  • S

    Stef

    5 months ago

    getting message that says cannot mark message read, please try later.

  • J

    John

    5 months ago

    Connection to https://www.icloud.com/contacts/ https://www.icloud.com/mail/ etc. gives similar error messages to: << iCloud Contacts There was a problem opening iCloud Contacts. >> Changing browsers, and ISPs gives same result.

  • V

    Victor

    5 months ago

    Error message. Not getting emails

  • M

    Magnus

    6 months ago

    iCloud mail wont load in the mail app on iPhone.

  • D

    Dennis

    6 months ago

    Can't connect to iCloud IMAP or SMTP from Outlook. SSL handshake looks good but Apple side immediately terminates the connection.

  • R

    Rob

    6 months ago

    Can’t access email and iCloud not available on computer

  • W

    Wendy

    6 months ago

    Sent mail not showing in sent box. Also not receiving mal

  • J

    John

    7 months ago

    Online I cannot send an e-mail. It pauses for a while and then comes back with "cannot complete the request".

  • D

    Dan

    7 months ago

    Can’t send/receive e-mail

  • V

    Victor

    7 months ago

    Email functionality not working

  • M

    Mirza

    7 months ago

    I am using only iCloud email address on My Mail App is still showing showing me error "Cannot connect to the server". I logged in on iCloud.com and then clicked Mail and it says "unable to open icloud mail icloud mail cannot be loaded at this time" and when I go to iPhone settings and in iCloud &...

  • D

    Dave

    8 months ago

    Can’t send emails from iCloud account

  • G

    Greg

    8 months ago

    Outgoing Mail sending, but nothing arrives at the recipient

  • A

    Alex

    8 months ago

    I can receive mail but my recipients don’t get it when I send

  • D

    David

    8 months ago

    Sending from 2 separate ID accounts from my iPad

  • T

    Terry

    8 months ago

    i cannot send or receive emails

  • H

    Heidi

    8 months ago

    I sent mail but they are not delivered

  • B

    Brian

    8 months ago

    Emails not being received by adressee

  • M

    Michael

    8 months ago

    My emails sent from apple email are not actually arriving in their destination inboxes

  • A

    Alex

    8 months ago

    Mails sent by iCloud accounts cannot be received even though it says that they have been sent and they appear in the "sent" folder.

  • M

    Monica

    8 months ago

    Not able to send or receive mail

  • J

    Jenny

    8 months ago

    Emails are not being received by recpients even though it appears to have been sent.

  • I

    Ian

    8 months ago

    Emails are allegedly sending but not being received by other parties. Test emails sent to myself are allegedly sending but not received. Emails sent from non iCloud accounts received ok but emails sent from other iCloud accounts, not received. 4 different Apple devices tried.

  • T

    Tracey

    8 months ago

    Keeps saying unable to connect to server. Rebooted phone several times.

  • S

    Sean

    8 months ago

    Emails not opening. Nothing happen when I click on an email. Icloud.com web mail. Using Android phone

  • M

    Mirza

    8 months ago

    Cant open on icloud.com just gives error message

  • B

    Bart

    9 months ago

    I cannot get access to my icloud account. It states there is an issue and it keeps attempting to reload.

  • H

    Hon

    9 months ago

    Sending Mail is ok but Not receiving emails.

iCloud Mail outage history

IsDown has tracked 15 incidents for iCloud Mail since started monitoring Apple status in December 2022.

iCloud Mail outages in the last 30 days

Number of Incidents

2 issues

Last incident

1 days ago

Having problems with iCloud Mail? What can you do?

  1. First, stay calm.

    • We know it's stressful when iCloud Mail is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did iCloud Mail already acknowledge the issue? And published a status update? (You can find it in the top of the page or in iCloud Mail status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If iCloud Mail is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

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Frequently Asked Questions

Is iCloud Mail down today?

iCloud Mail isn't down. You can check iCloud Mail status and incident details on the top of the page. IsDown continuously monitors iCloud Mail official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current iCloud Mail status?

iCloud Mail is currently operational. You can check iCloud Mail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a iCloud Mail outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is iCloud Mail slow today?

Currently there's no report of iCloud Mail being slow. Check on the top of the page if there are any reported problems by other users.

How are iCloud Mail outages detected?

IsDown monitors the iCloud Mail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last iCloud Mail outage?

iCloud Mail last outage was on March 11, 2025 with the title "Outage in iCloud Mail"

Apple not working for you? How do I know if Apple is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.