Authorize.net Outage History

Authorize.net experienced a service disruption affecting their API connection and endpoints that prevented certain transactions from being processed for 3.5 hours on April 10-11, 2026. Merchants experienced customers unable to complete transactions, resulting in increased abandoned purchases. The issue was identified, fixed, and fully resolved with API functionality restored to normal operation.

Authorize.net experienced an issue affecting webhook payment event notifications where critical transaction details including response codes, amounts, and transaction IDs were missing from some webhook notifications sent to merchants. The incident lasted 4.3 hours from April 7th at 20:00 GMT to April 8th at 18:22 GMT. The issue was identified, mitigated, and fully resolved with webhook notifications returning to normal processing.

Authorize.net experienced a service disruption affecting the Sandbox Account creation process that lasted 11.4 hours from April 7, 2026 at 3:19 PM GMT to April 8, 2026 at 1:40 PM GMT. Users were unable to create new sandbox accounts during this period, impacting developers and merchants trying to set up testing environments. The issue has been fully resolved and Authorize.net is conducting an internal review to prevent future occurrences.

Authorize.net experienced a service disruption affecting merchant email receipts for 8.2 hours from March 25-26, 2026. Users experienced missing information in their merchant email receipts during this period. The issue was identified and fully resolved, with Authorize.net conducting an internal review to prevent future occurrences.

Authorize.net experienced a transaction processing issue where authorize-only transactions were incorrectly being processed as authorized and captured, resulting in funds being transferred from customer accounts without prior notification. The incident affected the Virtual Terminal - Merchant Interface component and lasted approximately 47 hours from March 23rd to March 25th, 2026. The issue has been fully resolved and Authorize.net is conducting an internal review to prevent future occurrences.

Authorize.net experienced a service disruption in their Sandbox environment that caused webhook notifications to be delayed or fail to send properly. The incident affected API connection endpoints and lasted approximately 3.2 hours from March 13 to early March 14, 2026. The issue was fully resolved and webhook notifications returned to normal operation.

Authorize.Net performed proactive maintenance on their 2.0 interface that temporarily restricted users' ability to edit other user accounts, while adding users, deleting users, and editing personal profiles remained functional. The maintenance affected the Authorize.Net 2.0 Interface and Add Merchant - Partner Interface components for approximately 4.5 hours from March 12, 2026 at 18:15 GMT to 22:47 GMT. The issue was fully resolved and normal functionality was restored to all interface features.

Authorize.net experienced a login issue affecting the Merchant Interface that prevented users from accessing the system for approximately 5.1 hours on February 26, 2026, starting at 16:20 GMT. A fix was implemented and monitored, with the service restored by 17:13 GMT, though the incident wasn't fully resolved until 21:42 GMT. The issue has been completely resolved and Authorize.net is conducting an internal review to prevent future occurrences.