Authorize.net Outage History

Authorize.net experienced a settlement and batching disruption that affected Global Payments North America (GPN) customers for 2.3 hours starting May 21, 2026. Customers experienced funding settlement issues during this period. The issue was mitigated and fully resolved by May 22, 2026, with no SLA violations.

Authorize.net experienced a service disruption that prevented certain transactions from being processed, specifically impacting some Visa cardholders' ability to make payments. The incident affected the Vantiv processor component and lasted approximately 1.1 hours from 08:47 GMT to 14:38 GMT on May 13, 2026. The issue was fully resolved and normal service was restored, with Authorize.net conducting an internal review to prevent future occurrences.

Authorize.net experienced a major service disruption affecting login access to both the Merchant and Partner Interfaces for 4.3 hours on May 9, 2026. Users were unable to log into these interfaces during the outage period from 09:03 to 10:52 GMT. The issue was resolved through an implemented fix, and service was fully restored with normal interface access resumed.

Authorize.net experienced a major service disruption affecting the Sandbox Account creation process in their Developer Center, with users receiving error messages stating "The sandbox is experiencing technical difficulties" when attempting to create test accounts. The incident lasted 4.3 hours, starting at 07:57 GMT and ending at 12:34 GMT on May 5, 2026. The issue was fully resolved and Authorize.net conducted an internal review to prevent future occurrences.

Authorize.net's Accept Suite API experienced a service disruption lasting 5.6 hours from April 25-26, 2026, causing OTS Token errors that prevented users from processing transactions through the API endpoints responsible for generating authentication tokens. The issue was identified and fixed, with the service fully restored to normal operation after monitoring confirmed the resolution.

Authorize.net experienced a service disruption affecting the Ask ANET tool for Merchant Interface, preventing users from accessing this feature normally. The incident lasted approximately 21.7 hours from April 17-21, 2026. The issue was fully resolved and Authorize.net conducted an internal review to prevent future occurrences.

Authorize.net experienced a service disruption affecting their API connection and endpoints that prevented certain transactions from being processed for 3.5 hours on April 10-11, 2026. Merchants experienced customers unable to complete transactions, resulting in increased abandoned purchases. The issue was identified, fixed, and fully resolved with API functionality restored to normal operation.

Authorize.net experienced an issue affecting webhook payment event notifications where critical transaction details including response codes, amounts, and transaction IDs were missing from some webhook notifications sent to merchants. The incident lasted 4.3 hours from April 7th at 20:00 GMT to April 8th at 18:22 GMT. The issue was identified, mitigated, and fully resolved with webhook notifications returning to normal processing.

Authorize.net experienced a service disruption affecting the Sandbox Account creation process that lasted 11.4 hours from April 7, 2026 at 3:19 PM GMT to April 8, 2026 at 1:40 PM GMT. Users were unable to create new sandbox accounts during this period, impacting developers and merchants trying to set up testing environments. The issue has been fully resolved and Authorize.net is conducting an internal review to prevent future occurrences.

Authorize.net experienced a service disruption affecting merchant email receipts for 8.2 hours from March 25-26, 2026. Users experienced missing information in their merchant email receipts during this period. The issue was identified and fully resolved, with Authorize.net conducting an internal review to prevent future occurrences.