Authorize.net Outage History

Authorize.net experienced a major service disruption affecting login access to both the Merchant and Partner Interfaces for 4.3 hours on May 9, 2026. Users were unable to log into these interfaces during the outage period from 09:03 to 10:52 GMT. The issue was resolved through an implemented fix, and service was fully restored with normal interface access resumed.

Authorize.net experienced a major service disruption affecting the Sandbox Account creation process in their Developer Center, with users receiving error messages stating "The sandbox is experiencing technical difficulties" when attempting to create test accounts. The incident lasted 4.3 hours, starting at 07:57 GMT and ending at 12:34 GMT on May 5, 2026. The issue was fully resolved and Authorize.net conducted an internal review to prevent future occurrences.

Authorize.net's Accept Suite API experienced a service disruption lasting 5.6 hours from April 25-26, 2026, causing OTS Token errors that prevented users from processing transactions through the API endpoints responsible for generating authentication tokens. The issue was identified and fixed, with the service fully restored to normal operation after monitoring confirmed the resolution.

Authorize.net experienced a service disruption affecting the Ask ANET tool for Merchant Interface, preventing users from accessing this feature normally. The incident lasted approximately 21.7 hours from April 17-21, 2026. The issue was fully resolved and Authorize.net conducted an internal review to prevent future occurrences.

Authorize.net experienced a service disruption affecting their API connection and endpoints that prevented certain transactions from being processed for 3.5 hours on April 10-11, 2026. Merchants experienced customers unable to complete transactions, resulting in increased abandoned purchases. The issue was identified, fixed, and fully resolved with API functionality restored to normal operation.

Authorize.net experienced an issue affecting webhook payment event notifications where critical transaction details including response codes, amounts, and transaction IDs were missing from some webhook notifications sent to merchants. The incident lasted 4.3 hours from April 7th at 20:00 GMT to April 8th at 18:22 GMT. The issue was identified, mitigated, and fully resolved with webhook notifications returning to normal processing.

Authorize.net experienced a service disruption affecting the Sandbox Account creation process that lasted 11.4 hours from April 7, 2026 at 3:19 PM GMT to April 8, 2026 at 1:40 PM GMT. Users were unable to create new sandbox accounts during this period, impacting developers and merchants trying to set up testing environments. The issue has been fully resolved and Authorize.net is conducting an internal review to prevent future occurrences.

Authorize.net experienced a service disruption affecting merchant email receipts for 8.2 hours from March 25-26, 2026. Users experienced missing information in their merchant email receipts during this period. The issue was identified and fully resolved, with Authorize.net conducting an internal review to prevent future occurrences.

Authorize.net experienced a transaction processing issue where authorize-only transactions were incorrectly being processed as authorized and captured, resulting in funds being transferred from customer accounts without prior notification. The incident affected the Virtual Terminal - Merchant Interface component and lasted approximately 47 hours from March 23rd to March 25th, 2026. The issue has been fully resolved and Authorize.net is conducting an internal review to prevent future occurrences.

Authorize.net experienced a service disruption in their Sandbox environment that caused webhook notifications to be delayed or fail to send properly. The incident affected API connection endpoints and lasted approximately 3.2 hours from March 13 to early March 14, 2026. The issue was fully resolved and webhook notifications returned to normal operation.