Outage in Blackbaud
Active Issue Alert – Blackbaud Luminate Online - 000644374
Resolved MinorIncident Report
We have identified an issue that is currently preventing the Checkout modal from loading in Calendar Events. Our engineering team is actively investigating the root cause and working to implement a fix as quickly as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 11/06/2025 08:49PM
We have resolved an issue preventing the Checkout modal from loading on the ticketing page in Calendar Events for impacted customers. A permanent fix will be included in a future release. However, if you encounter this behavior, it can be resolved by adding jQuery to your Page Wrapper by following the steps in Knowledgebase Article 207014: https://kb.blackbaud.com/knowledgebase/articles/Article/207014.
INVESTIGATING
22 days ago - at 11/06/2025 07:06PM
We have identified an issue that is currently preventing the Checkout modal from loading in Calendar Events. Our engineering team is actively investigating the root cause and working to implement a fix as quickly as possible.
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