Outage in CardConnect

CoPilot Latency Issues

Resolved Minor
August 31, 2022 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Users may experience extended load times and rendering issues while using CoPilot. We are currently investigating the issue.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 08/31/2022 04:46PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 08/31/2022 03:50PM

CardPointe and CoPilot users may be experiencing intermittent issues while using the products. We are continuing to investigate the issue.

INVESTIGATING over 2 years ago - at 08/31/2022 03:14PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 08/31/2022 03:10PM

Users may experience extended load times and rendering issues while using CoPilot. We are currently investigating the issue.

Latest CardConnect outages

CardPointe Gateway Disruption - about 2 months ago
Support Disruption - 2 months ago

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