Outage in CardConnect

North Statement Timeouts

Resolved Maintenance
September 14, 2022 - Started about 2 years ago - Lasted 16 minutes
Official incident page

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Outage Details

The CardPointe and CoPilot Applications are currently experiencing timeouts while pulling North statements. We are currently investigating the the issue.
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 09/14/2022 06:57PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 09/14/2022 06:49PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 09/14/2022 06:44PM

The CardPointe and CoPilot Applications are currently experiencing timeouts while pulling North statements. We are currently investigating the the issue.

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