Outage in CardConnect
North Statement Timeouts
Resolved MaintenanceIncident Report
The CardPointe and CoPilot Applications are currently experiencing timeouts while pulling North statements. We are currently investigating the the issue.
Components affected
CardConnect CardPointe Desktop CardConnect First Data North CardConnect CardPointe Mobile CardConnect CoPilotTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 09/14/2022 06:57PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 3 years ago - at 09/14/2022 06:49PM
We are continuing to investigate this issue.
INVESTIGATING
over 3 years ago - at 09/14/2022 06:44PM
The CardPointe and CoPilot Applications are currently experiencing timeouts while pulling North statements. We are currently investigating the the issue.
Latest CardConnect outages
CardPointe Funding Delay (04/02/2026 Batches) - 9 days ago
Funding Delay- 3/22/2026 - 20 days ago
North Debit/EBT Authorization Timeouts - 26 days ago
Cardpointe Integrated Terminal Disruption - about 1 month ago
CardPointe Retail Terminal Service Disruption - about 1 month ago
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