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This incident has been resolved.
Email queues are reducing. We continue to monitor the situation.
Email that may have been delayed include:
-CardPointe Forgot Password Email
-CardPointe Password Reset Request Email
-CardPointe Merchant Registration Email
-CardPointe Activate Account Email
-CardPointe New User Email
-CoPilot Daily Account Summary
-CoPilot Equipment Billing
We are investigating an issue with a delay in password reset emails being delivered from CardPointe and CoPilot.
We are currently working to resolve the issue.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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