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ControlUp Outage History

Every past ControlUp outage tracked by IsDown, with detection times, duration, and resolution details.

There were 95 ControlUp outages since May 2021. The 24 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 13, 2026

March 2026: DEX Access Issue

Detected Mar 13, 2026 2:19 PM EDT · Resolved Mar 13, 2026 4:16 PM EDT · Duration about 2 hours

ControlUp experienced a major incident where users were unable to log into the DEX platform for approximately 2 hours. The issue was identified and a fix was implemented, with the service returning to normal operation after monitoring confirmed the resolution.

Major March 4, 2026

March 2026: Tenant stability issue

Detected Mar 4, 2026 5:14 PM EST · Resolved Mar 4, 2026 7:33 PM EST · Duration about 2 hours

ControlUp experienced a tenant stability issue that caused some users to encounter access problems with several static pages in the DEX platform. The incident lasted 2.3 hours, during which the engineering team identified the root cause and implemented a fix. All services returned to normal operation after a monitoring period to ensure stability.