Compare uptime, outage statistics, and incident history between Ecwid and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since March 2021
Orders and products are missing in some stores
In some of the stores products and orders might be missing. Your data is intact and we're already working on bringing...
Placeholders are displayed instead of text in email notifications, Instant Si...
We're currently experiencing an issue where text in customer and admin email notifications, the Instant Site editor, ...
Order tax invoices are not generated and order notifications are sent with delay
We are experiencing an issue that relates to the order tax invoices generation and notification emails delivery from ...
Status monitoring since July 2022
Some merchants and customers experiencing issues accessing the storefront
Storefronts may be currently displaying incorrect imagery assets.
Some merchants encountering error messages within their Settings page for Cus...
Merchants may experience issues when trying to access the Shopify admin Settings page for Customer Accounts and Check...
Some merchants may encounter issues with pages intermittently reloading on th...
Merchants may experience pages intermittently reloading while accessing the Shopify admin.
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