Firmhouse status updated a few minutes ago
Firmhouse is working normally
This chart shows the number of user-reported issues for Firmhouse service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when Firmhouse is down.
See where users report Firmhouse is down. The map shows recent Firmhouse outages from around the world.
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In the last 90 days, Firmhouse had 3 incidents with a median duration of 4 hours 46 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Firmhouse outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
We are currently experiencing an increase in request timeouts across the platform. Our team is ac...
|
Apr 30, 2026 at 08:06 AM UTC
|
about 2 hours |
|
We’re currently investigating an issue causing delays in email delivery for some merchants. Messa...
|
Apr 23, 2026 at 08:49 AM UTC
|
1 day |
|
We’re investigating an issue causing some pages or API requests to load slowly or time out for so...
|
Mar 23, 2026 at 11:19 AM UTC
|
about 5 hours |
|
We've experienced a brief full disruption of our platform due to a broken release version. We've ...
|
Feb 11, 2026 at 11:13 AM UTC
|
less than a minute |
|
We’re currently experiencing intermittent issues due to degraded performance at our external DNS ...
|
Feb 10, 2026 at 06:16 PM UTC
|
about 13 hours |
|
We have identified an issue with pages not loading and showing an error message. We are working o...
|
Feb 03, 2026 at 03:45 PM UTC
|
about 3 hours |
|
We are experiencing a significant disruption affecting checkouts and payment processing for all m...
|
Jan 21, 2026 at 09:51 AM UTC
|
23 minutes |
|
We’ve detected a delay in payment creation that is affecting some merchants; we’re investigating ...
|
Dec 08, 2025 at 06:48 AM UTC
|
36 minutes |
|
We have observed that certain processes are taking longer than expected. We have identified the u...
|
Sep 09, 2025 at 03:38 PM UTC
|
40 minutes |
|
We are currently experiencing an issue with our report generation feature due to an outage with o...
|
Jun 10, 2025 at 11:51 AM UTC
|
about 19 hours |
Check if any Firmhouse component is down. View the current status of 9 services and regions.
| Component | Status |
|---|---|
| API | OK |
| Checkout & Self Service Center | OK |
| Developer Docs | OK |
| DNSimple Name Servers | OK |
| External services | OK |
| Firmhouse Data Platform | OK |
| Helpcenter | OK |
| Payment Providers | OK |
| Portal and Main Platform | OK |
Teams that track Firmhouse status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
IsDown has monitored Firmhouse continuously since May 2026.
We monitor Firmhouse's official status page across 13 components organized into 9 groups. IsDown interprets Firmhouse statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Firmhouse is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Firmhouse status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Firmhouse's status page every few minutes, across all 13 components. We combine official status data with user reports to detect when Firmhouse is down, often before the vendor announces it.
When Firmhouse status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Firmhouse official status page for major/minor outages or downtimes. A major outage is when Firmhouse experiences a critical issue that severely affects one or more services/regions. A minor incident is when Firmhouse experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Firmhouse outage, we send you an alert and update your dashboard and status page.
Firmhouse and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Firmhouse status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Firmhouse publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Firmhouse and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 6,320+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public / private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Firmhouse outage alerts like Downdetector? IsDown monitors Firmhouse's official status page for verified incident data, not just user reports. Know exactly when Firmhouse is down, which components are affected, and when service health is restored. Here's why official Firmhouse status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Firmhouse status page monitoring. Know when Firmhouse is down with real time incident details. | ||
| Monitor 6,320+ services including Firmhouse in a single dashboard. | ||
| Instant Firmhouse outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Firmhouse official status plus user reports for early outage detection. | ||
| Maintenance feed for Firmhouse | ||
| Granular alerts filtering by Firmhouse components and regions. |
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Firmhouse isn't down. You can check Firmhouse status and incident details on the top of the page. IsDown continuously monitors Firmhouse official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Firmhouse is currently operational. You can check Firmhouse status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Firmhouse being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Firmhouse official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Firmhouse last outage was on February 09, 2023 with the title "Helpcenter unavailable"
IsDown has tracked 50 Firmhouse incidents since May 2026.
Check the Firmhouse status at the top of this page. IsDown combines official status page data with user reports to show whether Firmhouse is down for everyone or if the issue is on your end.
IsDown monitors 13 Firmhouse components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Firmhouse and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Firmhouse is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Firmhouse's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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