Is FrankieOne Down? Check current status

Check if FrankieOne is down, official outages, user-reported issues, and outages map.

Current FrankieOne status

FrankieOne is working normally

Updated from FrankieOne official status page a few minutes ago

FrankieOne not working for you?

FrankieOne service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
FrankieOne Outage Map

View FrankieOne Reports Map

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FrankieOne recent outages and downtime history

IsDown has tracked 140 incidents since started monitoring FrankieOne status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official FrankieOne outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Sep 30, 2025
11:15 PM EDT
Major
Elevated API Errors - Business Look Up and Credit Reports
We have been advised that the ABR is currently experiencing intermittent errors. This may impact ...
about 3 hours
Sep 24, 2025
10:44 PM EDT
Minor
Elevated API Errors - Australian Electoral Commission
Incident Start Time: 10:05 AM AEST Description: We are currently aware of an unscheduled outage ...
about 7 hours
Sep 01, 2025
10:16 PM EDT
Minor
Unscheduled Outage - NZTA - Centrix
We have been advised of a current outage with the NZTA. This is unexpected and as such we do not ...
about 2 hours
Aug 22, 2025
10:35 PM EDT
Major
Elevated API Errors - NZ DIA
We are currently observing intermittent outages impacting services with the NZ DIA. Our engineeri...
3 days
Aug 13, 2025
10:39 PM EDT
Minor
Elevated API Errors - AU Secondary Documents
The Australian vendor has reported intermittent disruptions in Australia, primarily affecting the...
4 days
Aug 12, 2025
11:45 PM EDT
Major
Elevated API Errors – KYC & KYB
Since around 12:00 PM AEST, we have been experiencing elevated API error rates impacting KYC and ...
about 22 hours
Jul 22, 2025
12:17 AM EDT
Major
Elevated API Errors - Business Look Up and Credit Reports
We are currently experiencing a complete outage with the Business Look Up service starting from 0...
about 2 hours
Jul 10, 2025
04:39 AM EDT
Minor
Elevated API Errors - Australian Documents
The Australian Document Verification Service has reported intermittent disruptions in Australia, ...
about 16 hours
Jul 08, 2025
02:24 AM EDT
Major
Users Unable to Log In via SAML – Investigation Ongoing
We are currently investigating an issue that may be preventing users from logging into the portal...
39 minutes
Jul 03, 2025
12:29 AM EDT
Major
Elevated Errors with Biometrics Vendor SDK
Start Time: 1:31 PM AEST We are currently experiencing elevated error rates from one of our biom...
about 4 hours
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Be the first to know when FrankieOne goes down

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  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about FrankieOne status

See what users are saying about FrankieOne issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Lachlan - ID's not running a check post submission.

FrankieOne components or services current status

Component Status
Australian Datasources OK
Global Datasources OK
New Zealand Datasources OK
North American Datasources OK
Production API OK
Services OK

FrankieOne is a compliance platform offering KYC, KYB, and KYT services, facilitating identity verification through primary and secondary documents and non-ID verification methods.

Monitoring FrankieOne since January 2023

Tracking 20 FrankieOne services and regions

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26 incidents in 2025

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How to monitor the status of FrankieOne and all your dependencies?

IsDown is a status page aggregator that monitors if FrankieOne and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when FrankieOne, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors FrankieOne?

IsDown monitors FrankieOne health in almost real-time

Every few minutes we go to the status page of FrankieOne (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of FrankieOne's 20 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in FrankieOne, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from FrankieOne and other services.

One status page to monitor all your external dependencies

What you get when monitoring FrankieOne with IsDown

Track FrankieOne incidents and downtimes by severity

IsDown checks FrankieOne official status page for major/minor outages or downtimes. A major outage is when FrankieOne experiences a critical issue that severely affects one or more services/regions. A minor incident is when FrankieOne experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a FrankieOne outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with FrankieOne

FrankieOne and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of FrankieOne outages and downtimes

IsDown collects all information from the outages published in FrankieOne status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming FrankieOne maintenance events

FrankieOne publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the FrankieOne outages that impact your business

IsDown monitors FrankieOne and all their 20 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor FrankieOne but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor FrankieOne and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor FrankieOne and all your external dependencies in real-time

Get notified imediatelly when there's an issue with FrankieOne or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from FrankieOne and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with FrankieOne or other services

Send outage information from FrankieOne and other services to your tools

IsDown integrates with 20+ tools. Connect the status of FrankieOne and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from FrankieOne and other services to your tools

Share FrankieOne status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is FrankieOne down?'

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Share FrankieOne status in your status page

FrankieOne Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect FrankieOne outages, IsDown monitors FrankieOne's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official FrankieOne status page monitoring with real-time incident details.
Monitor 4,522+ services including FrankieOne in a single dashboard.
Instant FrankieOne outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of FrankieOne official status and user-reported issues.
Maintenance feed for FrankieOne
Granular alerts filtering by FrankieOne components and regions.
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Frequently Asked Questions

Is FrankieOne down today?

FrankieOne isn't down. You can check FrankieOne status and incident details on the top of the page. IsDown continuously monitors FrankieOne official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current FrankieOne status?

FrankieOne is currently operational. You can check FrankieOne status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a FrankieOne outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is FrankieOne down today or just slow?

Currently there's no report of FrankieOne being slow. Check on the top of the page if there are any reported problems by other users.

How are FrankieOne outages detected?

IsDown monitors the FrankieOne official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is FrankieOne having an outage right now?

FrankieOne last outage was on September 30, 2025 with the title "Elevated API Errors - Business Look Up and Credit Reports"

How to check if FrankieOne is down?

Why use IsDown to monitor FrankieOne instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor FrankieOne and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring FrankieOne?

IsDown and DownDetector help users determine if FrankieOne is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about FrankieOne's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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