Outage in Heap

Temporary Data Latency - Investigating

Resolved Minor
September 23, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Need to monitor Heap outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Heap, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
Components affected
Heap Data Collection Heap App
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/23/2024 05:20PM

This incident has been resolved

IDENTIFIED about 1 month ago - at 09/23/2024 04:37PM

The issue has been identified and a fix rolled out. We will continue to monitor.

INVESTIGATING about 1 month ago - at 09/23/2024 04:30PM

We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.

Keeping track of cloud vendor outages shouldn't be hard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3250 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime