Higher Logic status updated
Higher Logic is working normally
This chart shows the number of user-reported issues for Higher Logic service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Higher Logic is down. The map shows recent Higher Logic outages from around the world.
Higher Logic Outage MapIn the last 90 days, Higher Logic had 1 incident with a median duration of 3 hours 8 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Higher Logic status history below. IsDown detects when Higher Logic is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are investigating reports of messages being sent however they are showing not delivered to all...
|
Jan 09, 2026 at 05:19 PM UTC
|
about 3 hours |
|
We are currently investigating this issue.
|
Oct 20, 2025 at 03:45 PM UTC
|
about 6 hours |
|
We are currently investigating this issue.
|
Aug 27, 2025 at 06:38 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Aug 01, 2025 at 02:11 PM UTC
|
29 minutes |
|
We are currently investigating this issue.
|
Jul 23, 2025 at 01:41 PM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
Jul 08, 2025 at 11:10 AM UTC
|
about 3 hours |
|
Our team is aware of the current issue and are investigating it. Send to individual messages are...
|
Jul 01, 2025 at 03:28 PM UTC
|
about 3 hours |
|
We are currently investigating this issue.
|
Jun 04, 2025 at 11:35 AM UTC
|
about 3 hours |
|
We are currently investigating errors related to edit, adding and tracking campaigns and landing ...
|
Jun 03, 2025 at 05:39 PM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
May 28, 2025 at 06:48 PM UTC
|
about 3 hours |
Check upcoming Higher Logic maintenance windows. 4 scheduled maintenances may affect Higher Logic status.
Scheduled for February 21, 2026 at 04:00 AM UTC · until 08:00 AM UTC
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & B...
Scheduled for May 16, 2026 at 03:00 AM UTC · until 07:00 AM UTC
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & B...
Scheduled for August 22, 2026 at 03:00 AM UTC · until 07:00 AM UTC
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & B...
Check if any Higher Logic component is down. View the current status of 3 services and regions.
| Component | Status |
|---|---|
| Community | OK |
| Marketing Enterprise (Real Magnet) | OK |
| Marketing Professional (Informz) | OK |
IsDown has monitored Higher Logic continuously since April 2024, tracking this Customer Support & Success for 1 year. Over that time, we've documented 65 outages and incidents, averaging 3.1 per month. When Higher Logic goes down, incidents typically resolve within 187 minutes based on historical data.
We monitor Higher Logic's official status page across 3 components. IsDown interprets Higher Logic statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Higher Logic is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Higher Logic status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Higher Logic's status page every few minutes, across all 3 components. We combine official status data with user reports to detect when Higher Logic is down, often before the vendor announces it.
When Higher Logic status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Higher Logic official status page for major/minor outages or downtimes. A major outage is when Higher Logic experiences a critical issue that severely affects one or more services/regions. A minor incident is when Higher Logic experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Higher Logic outage, we send you an alert and update your dashboard and status page.
Higher Logic and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Higher Logic status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Higher Logic publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Higher Logic and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
No credit card required • 14-day free trial
Looking for Higher Logic outage alerts like Downdetector? IsDown monitors Higher Logic's official status page for verified incident data, not just user reports. Know exactly when Higher Logic is down, which components are affected, and when service health is restored. Here's why official Higher Logic status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Higher Logic status page monitoring. Know when Higher Logic is down with real time incident details. | ||
| Monitor 5,450+ services including Higher Logic in a single dashboard. | ||
| Instant Higher Logic outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Higher Logic official status plus user reports for early outage detection. | ||
| Maintenance feed for Higher Logic | ||
| Granular alerts filtering by Higher Logic components and regions. |
14-day free trial • No credit card required
Higher Logic isn't down. You can check Higher Logic status and incident details on the top of the page. IsDown continuously monitors Higher Logic official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Higher Logic is currently operational. You can check Higher Logic status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Higher Logic being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Higher Logic official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Higher Logic last outage was on January 09, 2026 with the title "HLT Marketing Enterprise (Real Magnet) partial sending issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Higher Logic and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Higher Logic is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Higher Logic's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required