Hive Home is operational
Updated a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Stuart
Can't log in to Hive today, says error, and password reset doesn't work
Anne
Had Hive equipment installed at 1pm today and now your system is down and I am without any heating or hot water. Absolutely terrible service. Why did you let system be installed if you knew it couldn't work.
Michel
I am not able to log into the app nor my account on line
mark
im at work and cant log onto my hive app
Pj
Unable to send commands via the api
John
Flashing green on hive hub nano 2.5 and won't c9nnect to router
Angela
Hi, App on schedule. Went off at 6.30 but heating continued. Now 22.3 so I had had to turn the boiled off as Hive not responding to my requests.
Paula
the app is showing offline but I have followed all the steps and still having problems My account is now locked! no online help
AL
Heating on when it’s not supposed to be, cannot control the app and I’m burning through heating oil
Maurice
I cannot pair my smart phone with the thermostat
Mark
All devices offline in hive app but no apparent issues with any of them.
M
Heating offline with no reason.
Paul
Saying offline on app can't re connect.
Paul
Hive so failing to login on iPad or iPhone. Deleted and reinstalled app several times. Hive Hub is showing green light, app is latest version, and Wi-Fi network in house is sttong. What’s going on at Hive?
Eileen
Will not work via my mobile
Louise
Hive has broken contact with gas boiler
Antony
Can't connect via phone, neither myself or my wife
Teresa
My App is saying it's off line but the thermostat is working fine
Una
It’s not working on my phone
Carly
It won't let me log in just keeps saying there is an error.
Rod
Hive App keeps asking me to login and reset my password. Did that and it says there is a system error??? 🤔
Eryl
Hub stopped connecting - flashing green light
Mark
App says all devices are offline and can't connect to hub. Green light continually flashing on hub
Chris
Two different Hive homes refusing to respond to app. Showing as offline.
Maureen
Am unable to get on the dash board having to control manually,keeps asking for new passwords then wont let me in really fedupno chance of speaking to anyone
Dan
App gives something unexpected happened and service dashboard doesn't show
Graham
green light slow flashing saying offline
Brendon
No heating Warm water but nothing tried as instructions is allowing it to work
Alan
Your app front end doesn't update unless I make a schedule change and save it. It's currently showing yesterday evening, but is following this morning's schedule.
John
Hub not connection to the internet
Glyn
Hive not working most of th time
IsDown has tracked 3 incidents since started monitoring Hive Home status in March 2021.
over 1 year ago · lasted about 2 hours
about 2 years ago · lasted 19 minutes
about 2 years ago · lasted about 1 hour
We've tracked and collected 3 incidents since started monitoring Hive Home status
Monitoring 7 Hive Home services and regions
0 incidents in 2025
Number of Incidents
0 issues
Last incident
478 days ago
Hive Home isn't down. You can check Hive Home status and incident details on the top of the page. IsDown continuously monitors Hive Home official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Hive Home is currently operational. You can check Hive Home status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Hive Home being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Hive Home official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Hive Home last outage
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.