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Housecall Pro Outage History

Every past Housecall Pro outage tracked by IsDown, with detection times, duration, and resolution details.

There were 63 Housecall Pro outages since May 2019. The 11 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major May 21, 2026

May 2026: CSR AI Service Disruption

Detected May 21, 2026 4:39 PM UTC · Resolved May 21, 2026 6:57 PM UTC · Duration about 2 hours

Minor April 3, 2026

April 2026: 3rd-party outage causing user interface issues

Detected Apr 3, 2026 10:16 PM UTC · Resolved Apr 3, 2026 10:43 PM UTC · Duration 27 minutes

Minor February 17, 2026

February 2026: Degraded performance with voice dialer for some Pros

Detected Feb 17, 2026 6:05 PM UTC · Resolved Feb 18, 2026 3:16 AM UTC · Duration about 9 hours

Major January 27, 2026

January 2026: Web & Mobile Application Performance Issues

Detected Jan 27, 2026 4:51 PM UTC · Resolved Jan 27, 2026 6:10 PM UTC · Duration about 1 hour

Minor November 18, 2025

November 2025: Cloudflare Outage Impacting Integrations

Detected Nov 18, 2025 12:58 PM UTC · Resolved Nov 18, 2025 7:08 PM UTC · Duration about 6 hours

Minor October 24, 2025

October 2025: Temporary Service Outage

Detected Oct 24, 2025 5:57 PM UTC · Resolved Oct 25, 2025 7:44 PM UTC · Duration 1 day

Minor October 20, 2025

October 2025: AWS US-East-1 Outage impacting Twilio Services

Detected Oct 20, 2025 2:48 PM UTC · Resolved Oct 20, 2025 6:12 PM UTC · Duration about 3 hours

Minor October 20, 2025

October 2025: AWS US-East-1 Outage

Detected Oct 20, 2025 10:02 AM UTC · Resolved Oct 20, 2025 10:28 AM UTC · Duration 26 minutes

Minor June 17, 2025

June 2025: Chat Degradation

Detected Jun 17, 2025 4:00 PM UTC · Resolved Jun 17, 2025 5:00 PM UTC · Duration about 1 hour

Minor June 12, 2025

June 2025: Degraded AI Service Performance

Detected Jun 12, 2025 7:08 PM UTC · Resolved Jun 13, 2025 11:39 AM UTC · Duration about 17 hours