Outage in Hypercare
[CA region only] Unplanned interruption to services
Resolved MajorIncident Report
We are currently investigating an unplanned downtime of all core services.
Components affected
Hypercare Administration Controls (Admin Panel) Hypercare Messaging On-Call Roles Hypercare Text Messaging Hypercare Login/Signup Hypercare Push Notifications and Real Time Events Hypercare Sending Images Hypercare Code Team ActivationsNeed to monitor Hypercare outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 03/02/2026 06:35PM
This incident has been resolved. A post mortem will be shared shortly.
MONITORING
3 days ago - at 03/02/2026 05:23PM
A fix has been released and all core services have been restored. We're continuing to monitor the incident.
IDENTIFIED
4 days ago - at 03/02/2026 04:46PM
The issue has been identified and we are working on a fix.
INVESTIGATING
4 days ago - at 03/02/2026 04:25PM
We are currently investigating an unplanned downtime of all core services.
Latest Hypercare outages
[Canada only] Unplanned interruption to services - 1 day ago
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