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Infobip Outage History

Every past Infobip outage tracked by IsDown, with detection times, duration, and resolution details.

There were 578 Infobip outages since September 2022. The 115 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 22, 2026

April 2026: Saudi Arabia - Moments service degradation

Detected Apr 22, 2026 8:07 AM EDT · Resolved Apr 22, 2026 8:32 AM EDT · Duration 25 minutes

Infobip's Moments service experienced degradation in the Saudi Arabia data center for 25 minutes on April 22, 2026. The incident caused delayed processing of message traffic and issues with API call execution from Flows. The service was successfully restored and returned to normal operation.

Minor April 14, 2026

April 2026: Multiple locations - Top-Up Processing Delay

Detected Apr 14, 2026 4:17 AM EDT · Resolved Apr 14, 2026 5:11 AM EDT · Duration about 1 hour

Infobip experienced a 54-minute outage affecting top-up payment processing across multiple data centers, causing successful payments to remain stuck in "In progress" status while account balances and invoices failed to update in the Customer Portal. The service was fully restored with all payments correctly reflected in accounts, and no transactions were lost during the incident.