Is Medallia Concierge Down?

This page shows the live Medallia Concierge status so you can confirm in seconds if Medallia Concierge is down.

Medallia Concierge current status

Updated a few minutes ago

Medallia Concierge is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Medallia Concierge issues.
Refresh the page to see the latest updates.

Get Medallia Concierge outage alerts in

Medallia Concierge user-reported issues in the last 24 hours

This chart displays the number of user-reported Medallia Concierge problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

IsDown Logo Third-party monitoring

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

Monitoring 4000+ third-party services in real-time
Get custom alerts via Slack, Teams, Datadog, etc.
Create public or private status pages
Start Free Trial
14-day free trial · No credit card required
Trusted by thousands of teams

Medallia Concierge outage history

IsDown has tracked 51 incidents since started monitoring Medallia Concierge downtimes in January 2025. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Feb 07 2025

    3 months ago · lasted about 4 hours

    We've taken the necessary measures to resolve the issues affecting the Concierge App and are seeing the system recover. Users may need to refresh the page or re-open the Concierge App if they are still experiencing issues. We're continuing to mo...

  • Jan 28 2025

    3 months ago · lasted about 5 hours

    We have been alerted of an issue where outbound messages are not sending for a number of services in the app.zingle.me environment. Our engineering team is actively investigating this issue and working on a resolution. We'll continue to post upda...

  • Jan 02 2025

    4 months ago · ongoing

    We are aware of an issue affecting SFTP contact imports and actively working on a resolution. Our team is actively working on investigating this issue.

  • Oct 24 2024

    7 months ago · ongoing

    We've taken the necessary measures to resolve issues affecting the Concierge App for users and are seeing the system recover. Users may have experienced the web app not finish loading, or being unusable for a brief period. Refreshing the page or...

  • Jul 31 2024

    We are aware of an issue affecting CSV contact imports (Email and SFTP CSV files), which may be causing delays in the app.zingle.me environment. We're actively working on a resolution, and will continue to provide updates as we have them.

  • Jan 2025 ...
    IsDown started monitoring Medallia Concierge status

    We've tracked and collected 51 incidents since started monitoring Medallia Concierge status

Sign up and check all outage history

Latest user comments about Medallia Concierge issues

No comments yet

Medallia Concierge outages in the last 30 days

Number of Incidents

0 issues

Last incident

92 days ago

IsDown Logo Seamless Integrations

Get Medallia Concierge outage alerts and updates in your favorite tools

Receive vendor outage notifications where your team already works. Compatible with Slack, Microsoft Teams, PagerDuty, Datadog, Better Stack, Rootly, Incident.io, Statuspage.io, and more.
Never miss an outage
Easy setup · No coding required
Works with your existing stack

Having problems with Medallia Concierge? What can you do?

  1. First, stay calm.

    • We know it's stressful when Medallia Concierge is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact of the Medallia Concierge outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Medallia Concierge already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Medallia Concierge status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Medallia Concierge is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Did Medallia Concierge recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Want to be informed about Medallia Concierge status changes?

IsDown offers an easy way to monitor Medallia Concierge with maximum flexibility

Major Outages Notifications

IsDown monitors Medallia Concierge for major outages. A major outage is when Medallia Concierge experiences a critical issue that severely affects one or more services/regions. When Medallia Concierge marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Medallia Concierge status page for minor outages. A minor outage is when Medallia Concierge experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Medallia Concierge status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Medallia Concierge publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Medallia Concierge and all their 49 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Medallia Concierge and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Medallia Concierge down today?

Medallia Concierge isn't down. You can check Medallia Concierge status and incident details on the top of the page. IsDown continuously monitors Medallia Concierge official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Medallia Concierge status?

Medallia Concierge is currently operational. You can check Medallia Concierge status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Medallia Concierge outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Medallia Concierge slow today?

Currently there's no report of Medallia Concierge being slow. Check on the top of the page if there are any reported problems by other users.

How are Medallia Concierge outages detected?

IsDown monitors the Medallia Concierge official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Medallia Concierge outage?

Medallia Concierge last outage was on February 07, 2025 with the title "Concierge Inbox Issues [app.zingle.me]"

Medallia Concierge not working for you? How do I know if Medallia Concierge is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Medallia Concierge status and outages?

Why use IsDown to monitor Medallia Concierge instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Medallia Concierge and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required