Is Medallia Concierge Down? Check current status

Check if Medallia Concierge is down, official outages, user-reported issues, and outages map.

Current Medallia Concierge status

Medallia Concierge is working normally

Updated from Medallia Concierge official status page a few minutes ago

Medallia Concierge not working for you?

Medallia Concierge service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Medallia Concierge Outage Map

View Medallia Concierge Reports Map

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Medallia Concierge recent outages and downtime history

IsDown has tracked 52 incidents since started monitoring Medallia Concierge status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Medallia Concierge outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
04:50 PM CEST
Minor
Increased Message Failures and Delays Impacting some Services
We are monitoring an outage with AWS impacting multiple third-party providers, including our phon...
about 13 hours
Feb 07, 2025
04:14 PM CET
Minor
Concierge Inbox Issues [app.zingle.me]
We've taken the necessary measures to resolve the issues affecting the Concierge App and are seei...
about 4 hours
Jan 28, 2025
01:35 PM CET
Major
Inbound and Outbound Message Issues in app.zingle.me
We have been alerted of an issue where outbound messages are not sending for a number of services...
about 5 hours
Jan 02, 2025
05:14 PM CET
Major
SFTP Contact Imports Issues
We are aware of an issue affecting SFTP contact imports and actively working on a resolution. Our...
Ongoing
Oct 24, 2024
01:50 PM CEST
Minor
Concierge App Loading Issues
We've taken the necessary measures to resolve issues affecting the Concierge App for users and ar...
Ongoing
Jul 31, 2024
03:43 PM CEST
Minor
CSV Contact Import Delays (app.zingle.me)
We are aware of an issue affecting CSV contact imports (Email and SFTP CSV files), which may be ...
Ongoing
Jul 18, 2024
06:32 PM CEST
Minor
Outbound and Inbound Message Issues
We are actively investigating reports of outbound and inbound messages not working. Our engineeri...
Ongoing
Jul 02, 2024
01:31 PM CEST
Major
Concierge App Loading Issues
We are currently investigating this issue.
Ongoing
Jul 02, 2024
01:56 AM CEST
Major
Unable to access Concierge app
We have identified an issue impacting the Concierge App in the Hyatt Environment (app-4.zingle.se...
Ongoing
Jun 13, 2024
02:03 AM CEST
Minor
Shortened URLs Timing Out
We're aware of an issue where Zingle Shortened URLs are timing out (ie https //zngl.me/xyzpage). ...
Ongoing
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User comments about Medallia Concierge status

See what users are saying about Medallia Concierge issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Medallia Concierge components or services current status

Component Status
Phone Carriers MINOR
3rd Party Providers OK
Mobile Apps OK
Web App - [app-1.zingle.medallia.com] OK
Web App - [app-1.zingle.sea1.medallia.com] OK
Web App - [app-4.zingle.sea1.medallia.com] OK
Web App - [app.zingle.me] OK
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Customer experience management platform that integrates with hospitality systems, offering features like real-time messaging, web inbox, analytics, and API capabilities.

Monitoring Medallia Concierge since January 2025

Tracking 49 Medallia Concierge services and regions

Need help? Try here:
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Check their status page.

4 incidents in 2025

How to monitor the status of Medallia Concierge and all your dependencies?

IsDown is a status page aggregator that monitors if Medallia Concierge and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Medallia Concierge, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Medallia Concierge?

IsDown monitors Medallia Concierge health in almost real-time

Every few minutes we go to the status page of Medallia Concierge (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Medallia Concierge's 49 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Medallia Concierge, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Medallia Concierge and other services.

What you get when monitoring Medallia Concierge with IsDown

Track Medallia Concierge incidents and downtimes by severity

IsDown checks Medallia Concierge official status page for major/minor outages or downtimes. A major outage is when Medallia Concierge experiences a critical issue that severely affects one or more services/regions. A minor incident is when Medallia Concierge experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Medallia Concierge outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Medallia Concierge

Medallia Concierge and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Medallia Concierge outages and downtimes

IsDown collects all information from the outages published in Medallia Concierge status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Medallia Concierge maintenance events

Medallia Concierge publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Medallia Concierge outages that impact your business

IsDown monitors Medallia Concierge and all their 49 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Medallia Concierge but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Medallia Concierge and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Medallia Concierge or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Medallia Concierge and other services.

Start Monitoring for Free

Send outage information from Medallia Concierge and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Medallia Concierge and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Medallia Concierge status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Medallia Concierge down?'

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Medallia Concierge Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Medallia Concierge outages, IsDown monitors Medallia Concierge's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Medallia Concierge status page monitoring with real-time incident details.
Monitor 4,522+ services including Medallia Concierge in a single dashboard.
Instant Medallia Concierge outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Medallia Concierge official status and user-reported issues.
Maintenance feed for Medallia Concierge
Granular alerts filtering by Medallia Concierge components and regions.
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Frequently Asked Questions

Is Medallia Concierge down today?

Medallia Concierge isn't down. You can check Medallia Concierge status and incident details on the top of the page. IsDown continuously monitors Medallia Concierge official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Medallia Concierge status?

Medallia Concierge is currently operational. You can check Medallia Concierge status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Medallia Concierge outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Medallia Concierge down today or just slow?

Currently there's no report of Medallia Concierge being slow. Check on the top of the page if there are any reported problems by other users.

How are Medallia Concierge outages detected?

IsDown monitors the Medallia Concierge official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Medallia Concierge having an outage right now?

Medallia Concierge last outage was on October 20, 2025 with the title "Increased Message Failures and Delays Impacting some Services"

How to check if Medallia Concierge is down?

Why use IsDown to monitor Medallia Concierge instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Medallia Concierge and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Medallia Concierge?

IsDown and DownDetector help users determine if Medallia Concierge is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Medallia Concierge's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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