Outage in the US region

This incident is now resolved.

We apologize for the disruption caused. A detailed postmortem will follow once we've concluded our investigations.

Report processing has recovered over the past 40 minutes, and all services are stabilizing.

We are continuing to monitor.

AWS are reporting progressive improvements. We are intermittently processing a limited number of transactions, but our services remain unstable.

Some AWS services are showing signs of intermittent recovery, but disruption remains widespread and our services remain critically impacted.

We continue to monitor the situation.

In the latest update from AWS, multiple services continue to be impacted. In particular, network connectivity issues are still preventing us from servicing requests.

We continue to monitor the situation.

The incident has regressed, and we are now facing another outage.

Since 14:13 UTC, we have not been able to receive requests or process reports.

We continue to monitor the situation with AWS.

Continued issues with our hosting provider, AWS, have resulted in recurring problems and our US service is experiencing degraded performance.

We continue to investigate this issue.

We are currently investigating this issue.