Is UBC Down? Check current status

Check if UBC is down, official outages, user-reported issues, and outages map.

Current UBC status

UBC is having a minor outage

Updated from UBC official status page a few minutes ago

Pinnacle Voice Services portal inaccessible - October 29, 2025 at 09:30 PT

started about 3 hours ago
Users may experience issues when visiting the UBC IT Voice services portal (Pinnacle) at billing.it.ubc.ca. Our vendor has confirmed that they are experiencing a service issue which is resulting...
Check details & latest updates

UBC not working for you?

UBC service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
UBC Outage Map

View UBC Reports Map

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UBC recent outages and downtime history

IsDown has tracked 98 incidents since started monitoring UBC status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official UBC outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 29, 2025
04:45 PM UTC
Minor
TouchNet PROD & TEST admin login sites are currently experiencing issues loading
TouchNet PROD & TEST admin login sites are currently experiencing issues loading. DPP Support has...
Ongoing
Oct 23, 2025
05:59 PM UTC
Minor
UBC CMS Outage - many UBC websites offline October 23, 2025 10.30 PT
UBC CMS is currently unavailable and many UBC websites are offline. Learning Technology Innovatio...
about 2 hours
Oct 20, 2025
07:21 PM UTC
Minor
Canvas – Degraded Performance and Errors – Oct 20, 2025 11:50 PT
We are currently seeing degraded performance in Canvas, including loading issues and errors with ...
about 22 hours
Oct 09, 2025
11:04 PM UTC
Minor
Intermittent issues with incoming calls to UBC Hospital
Telephone calls originating from TELUS lines may experience a busy signal when calling UBC Hospit...
6 days
Oct 09, 2025
08:22 PM UTC
Minor
UBC Okanagan campus Wireless authentication issue Thursday October 9, 2025 13:00 PT
We are receiving reports of issues authenticating to ubcsecure, ubcprivate, ubcoprivate and eduro...
about 3 hours
Oct 07, 2025
05:03 PM UTC
Minor
Issues with TouchNet PROD & TEST sites October 7, 2025 10:00 PT
TouchNet PROD & TEST sites are currently experiencing issues loading. Digital Payments Program Su...
44 minutes
Sep 26, 2025
06:53 PM UTC
Minor
Academic Progress Reports Displaying Incorrect Requirements
Two issues affecting Academic Progress Reports (APRs) since September 20th have been identified. ...
12 days
Sep 19, 2025
10:21 PM UTC
Minor
UBC Software Portal Unavailable September 19, 2025 15:00
The UBC Software Portal (download.ubc.ca and https://ubc.onthehub.com) is currently unavailable. ...
3 days
Sep 16, 2025
06:33 PM UTC
Minor
UBC Online Timetable
The UBC Online Timetable for Academic Year 2025 is currently inaccessible. The support teams are ...
1 day
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User comments about UBC status

See what users are saying about UBC issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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UBC scheduled maintenances

IsDown aggregates scheduled maintenances for UBC. Currently, there are 8 more maintenances scheduled.

  • Oct 21 2025
    Enhanced System Access Management eSAM maintenance Oct 21, 2025, 06:00 PT - Oct 31, 2025, 23:00 PT

    Scheduled for October 21, 2025 at 09:30 PM UTC · until 06:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Oct 30 2025
    UBC IT Domain Name System DNS Maintenance October 29, 2025, 17:30-21:00 PT

    Scheduled for October 30, 2025 at 12:30 AM UTC · until 04:00 AM UTC

    UBC IT will be performing maintenance on its DNS servers on October 29, 2025, 17:30-21:00 PT. DNS/DHCP service will not be impacted.

  • Oct 30 2025
    Enterprise Automation & Solution Delivery APPIAN Cloud Platform Maintenance October 30, 2025 02:00-04:00 PT

    Scheduled for October 30, 2025 at 09:00 AM UTC · until 11:00 AM UTC

    Enterprise Automation & Solution Delivery (EASD) APPIAN Business Process Management System (BPMS) Cloud Platform Maintenance October 30, 2025 02:00-04:00 PT During the maintenance window the UBC Appian site there will have a service interruption ...

UBC components or services current status

Component Status
Other MINOR
Campus Wide Login OK
Canvas OK
Confluence OK
EduCloud Server OK
Email Services OK
Home Drive OK
Microsoft 365 OK
Network - Campus OK
Network - VPN OK
Network - Wireless OK
Remote Labs OK
SalesForce OK
ServiceNow OK
Sharepoint OK
Student Service Centre OK
Team Share OK
UBC Identity Broker OK
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Digital identity management service providing secure access and authentication across various UBC platforms and federations, including multi-factor authentication and server infrastructure.

Monitoring UBC since January 2025

Tracking 60 UBC services and regions

Need help? Try here:
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Check their status page.

52 incidents in 2025

How to monitor the status of UBC and all your dependencies?

IsDown is a status page aggregator that monitors if UBC and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when UBC, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors UBC?

IsDown monitors UBC health in almost real-time

Every few minutes we go to the status page of UBC (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of UBC's 60 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in UBC, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from UBC and other services.

One status page to monitor all your external dependencies

What you get when monitoring UBC with IsDown

Track UBC incidents and downtimes by severity

IsDown checks UBC official status page for major/minor outages or downtimes. A major outage is when UBC experiences a critical issue that severely affects one or more services/regions. A minor incident is when UBC experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a UBC outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with UBC

UBC and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of UBC outages and downtimes

IsDown collects all information from the outages published in UBC status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming UBC maintenance events

UBC publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the UBC outages that impact your business

IsDown monitors UBC and all their 60 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor UBC but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor UBC and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor UBC and all your external dependencies in real-time

Get notified imediatelly when there's an issue with UBC or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from UBC and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with UBC or other services

Send outage information from UBC and other services to your tools

IsDown integrates with 20+ tools. Connect the status of UBC and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from UBC and other services to your tools

Share UBC status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is UBC down?'

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Share UBC status in your status page

UBC Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect UBC outages, IsDown monitors UBC's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official UBC status page monitoring with real-time incident details.
Monitor 4,522+ services including UBC in a single dashboard.
Instant UBC outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of UBC official status and user-reported issues.
Maintenance feed for UBC
Granular alerts filtering by UBC components and regions.
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Frequently Asked Questions

Is UBC down today?

UBC is down. You can check UBC status and incident details on the top of the page. IsDown continuously monitors UBC official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current UBC status?

UBC seems to be having problems. You can check UBC status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a UBC outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is UBC down today or just slow?

Yes, UBC might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are UBC outages detected?

IsDown monitors the UBC official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is UBC having an outage right now?

UBC last outage was on October 29, 2025 with the title "Pinnacle Voice Services portal inaccessible - October 29, 2025 at 09:30 PT"

How to check if UBC is down?

Why use IsDown to monitor UBC instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor UBC and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring UBC?

IsDown and DownDetector help users determine if UBC is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about UBC's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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