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Userlane Outage History

Every past Userlane outage tracked by IsDown, with detection times, duration, and resolution details.

There were 52 Userlane outages since October 2019. The 9 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major April 24, 2026

April 2026: US cluster nodes connectivity issue

Detected Apr 24, 2026 11:23 AM EDT · Resolved Apr 24, 2026 7:38 PM EDT · Duration about 8 hours

Minor February 20, 2026

February 2026: US - API performance degraded

Detected Feb 20, 2026 10:46 AM EST · Resolved Feb 27, 2026 5:04 AM EST · Duration 7 days

Minor February 4, 2026

February 2026: Segments with date filters not being activated

Detected Feb 4, 2026 6:21 AM EST · Resolved Feb 5, 2026 5:04 AM EST · Duration about 23 hours

Minor January 28, 2026

January 2026: EU platform scaling issues

Detected Jan 28, 2026 8:31 AM EST · Resolved Jan 28, 2026 11:05 AM EST · Duration about 3 hours

Minor December 11, 2025

December 2025: Degraded performance

Detected Dec 11, 2025 3:39 AM EST · Resolved Dec 11, 2025 7:50 AM EST · Duration about 4 hours

Minor November 3, 2025

November 2025: Degraded API on US

Detected Nov 3, 2025 12:47 PM EST · Resolved Nov 5, 2025 5:39 AM EST · Duration 1 day

Major October 29, 2025

October 2025: CDN issues

Detected Oct 29, 2025 12:10 PM EDT · Resolved Oct 30, 2025 5:09 AM EDT · Duration about 17 hours

Minor October 9, 2025

October 2025: Frontend CDN degraded

Detected Oct 9, 2025 5:52 AM EDT · Resolved Oct 10, 2025 5:35 AM EDT · Duration about 24 hours

Minor July 23, 2025

July 2025: US - Performance degraded

Detected Jul 23, 2025 11:33 AM EDT · Resolved Jul 24, 2025 5:07 AM EDT · Duration about 18 hours