Cloud Providers Health Report - September 2023

Check our September 2023 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.

Please analyze the information with a grain of salt as each provider has their own framework for reporting incidents, and in no way one provider having more outages, means that they are worse than any other. Also we are comparing providers with very different sizes and market share.

In this report, we compare AWS, Azure, DigitalOcean, Fly.io, Heroku, Linode, Netlify, Vercel according to their reported outages.

AWS

Metrics

List of Outages

• 03/09MINORRoute 53 Resolver VPC Query Logs delayed/duplicated
• 11/09MINORIncreased Error Rates
• 14/09MINORIncreased Error Rates
• 14/09MINORIncreased Error Rates
• 18/09MINORNetwork Connectivity Issues
• 28/09MINORIncreased Error Rates and Delays - N. Virginia
• 29/09MINORIncreased Error Rates for Cluster Upgrades - N. Virginia

Azure

Metrics

List of Outages

• 16/09MINORRecovery in progress for issues connecting to Azure SQL Databases in East US

DigitalOcean

Metrics

List of Outages

• 09/09MAJORIssues with Loading Insights Graphs
• 13/09MINORNetworking - Multiple Regions
• 14/09MINORApp Platform in NYC1 Region
• 21/09MINORHTTP traffic to App Platform in FRA1
• 22/09MINORManaged Databases Creation
• 23/09MINORNew customer signups
• 26/09MINORContainer Registry in NYC3
• 27/09MAJORCreation/Deletion of Uptime Checks (Monitoring)
• 27/09MAJORSpaces Creation in NYC3
• 28/09MINORStatic Site components for the App Platform in NYC3 region
• 29/09MINORSlow App Platform Builds

Fly.io

Metrics

List of Outages

• 04/09MAJORFly.io authentication (dashboard and flyctl)
• 04/09MAJORFailing to pull image
• 05/09MINORDeployment and dashboard 500 errors
• 12/09MINORGraphql API disrupted
• 20/09MAJORDeployments fail to load metadata from docker.io
• 20/09MAJORfly-metrics.net charts and prometheus cluster not responding
• 20/09MINORFly Registry Uploads Failing
• 21/09MINORImage pulls and deploys timing out
• 29/09MINORDocker Hub Registry Timing Out: Fly Platform Impact

Heroku

Metrics

List of Outages

• 04/09MINORInvestigating Issues with build failures
• 05/09MINORIntermittent build failures
• 06/09MINORIntermittent build failures
• 27/09MINORRouting failures on Common Runtime, EU region

Linode

Metrics

List of Outages

• 01/09MINORService Issue - Object Storage
• 01/09MINORService Issue - Object Storage
• 06/09MAJORConnectivity Issue - Newark (us-east)
• 07/09MINORService Issue - Object Storage - Frankfurt
• 12/09MINORService Issue - Linode Kubernetes Engine
• 17/09MINORService Issue - Managed Databases
• 18/09MINORService Issue - Object Storage - Frankfurt
• 27/09MINORService Issue - Cloud Manager, API

Netlify

Metrics

List of Outages

• 29/09MINORIncreased errors on some sites

Vercel

Metrics

List of Outages

• 01/09MINORElevated Runtime Errors
• 05/09MINORGitHub Webhooks
• 06/09MAJORPostgres (Beta) is Experiencing Degradation
• 07/09MAJORKV is Experiencing Partial Degradation
• 13/09MINORDelayed Build Processing
• 17/09MINORIncreased middleware and edge function failures in pdx1
• 26/09MAJORBuilds Queued