Number of Incidents
0 outages
Since last incident
33 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Atera.
Minor · about 1 month ago · lasted about 3 hours
Problems with incoming SMS while using the work-from-home feature
Some WFH users may encounter problems with incoming SMS on our 'Work from Home' feature. Our engineering team is actively collaborating with our SMS service provider, Twilio, to solve the issue as soon as possible.
Minor · about 2 months ago · lasted about 2 hours
Degraded / Slow GUI performance
Some of our customers may experience system slowness and accessibility issues in the Tickets tab from the Atera console, we're working to get the service back to operational quickly as possible.
Minor · 3 months ago · lasted about 3 hours
Degraded / Slow GUI performance
Some of our customers may experience system slowness, due to networking problems that Azure is experiencing. Atera has managed to stabilize its environment, and performance is expected to improve now. We are still monitoring the situation closely. You can find more information about the Azure network issue here: https://azure.status.microsoft/en-us/status
Minor · 3 months ago · lasted about 2 hours
Our chat service is currently unavailable due to an outage with our service provider, Zendesk. We apologize for the inconvenience caused. We are actively working with Zendesk support to resolve the issue as quickly as possible. For further updates and more details, please refer to https://status.zendesk.com/ .
Minor · 3 months ago · lasted about 5 hours
Degraded / Slow GUI performance
Some of our customers in the Australia region may be experiencing system slowness. We are actively working to restore the service as quickly as possible.
Minor · 3 months ago · lasted about 2 hours
Degraded / Slow GUI performance
Some of our customers may experience system slowness, we're working to get the service back operational quickly as possible.
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