Check if Atera is down, official outages, user-reported issues, and outages map.
Atera is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Atera status data.
IsDown has tracked 134 incidents since started monitoring Atera status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 11, 2025
03:40 AM EDT
|
Minor
We are aware that Microsoft Defender is incorrectly flagging the Atera agent as a false positive,...
|
about 5 hours |
Jul 24, 2025
11:50 AM EDT
|
Minor
We are currently investigating an issue causing some agents to appear offline in the console. Our...
|
43 minutes |
Jul 22, 2025
10:59 AM EDT
|
Minor
We are currently investigating an issue causing some agents to appear offline in the console. Our...
|
about 1 hour |
Jul 17, 2025
11:54 AM EDT
|
Minor
We are currently investigating an issue causing some agents to appear offline in the console. Our...
|
about 1 hour |
Jul 14, 2025
06:53 PM EDT
|
Minor
We are currently investigating the issue.
|
5 days |
Jun 22, 2025
08:56 PM EDT
|
Minor
Splashtop servers are currently experiencing an issue. You might not be able to use Splashtop Rem...
|
about 4 hours |
Jun 12, 2025
02:56 PM EDT
|
Major
We are currently experiencing service disruptions due to a widespread outage affecting Cloudflare...
|
about 3 hours |
Jun 11, 2025
12:23 PM EDT
|
Major
We are currently experiencing an issue affecting Customer Portal SSO logins. Our team is actively...
|
35 minutes |
Jun 10, 2025
06:49 AM EDT
|
Minor
Some users are experiencing elevated error rates and latency across the listed services due to Op...
|
about 20 hours |
Jun 05, 2025
01:51 PM EDT
|
Major
We are currently experiencing a service outage affecting Atera Academy. Our team is actively inve...
|
about 21 hours |
Scott - Atera Oops!, something went wrong There could be a misconfiguration in the system or a service outage. We track these errors automatically, but if the problem persists feel free to contact us. Please try again. Unable to login .
James - Can't sign in, login screen spinning for several minutes.
John - Site not loading. First issue with Atera.
Elijah - Site doesn't load. ERR_CONNECTION_RESET.
William - Atera is slow and constantly kicks out of webpage.
Hannah - unable to login to connect to Remote Desktop. I enter the password and it spins and times out. .
Chris - trying to access/submit things in atera keeps giving errors to try again.
Je - It's okay now. I can login and access it..
Tony - Unable to login to Atera Portal. Getting "An error has occurred Failed to login. Please contact support@atera.com" Back to login .
Prahlad - Atera is down from Australia.
Grant - Cant access from New Zealand. A few hours now....
William - Atera Dashboard isn't loading.
Bill - Cannot access portal. Keeps getting atera spinning logo. .
Simon - We cant log in from Australia.
Chris - Can't get to dashboard after login..
tim - can't login or get to dashboard.
Spencer - Unable to login white screen after logging in. .
Jamie - Unable to sign in, getting a white screen after entering username/password on auth0 page..
Mason - Site is not loading, only getting the spinning logo..
Will - Not loading, cannot connect.
Xavier - The web server reported a bad gateway error..
Pedro - Unable to sign into website.
John - Authentication Issue - Can't log in.
Austin - Cannot get through the login portal to manage customers...not good!.
Jason - I can't access the Atera site..
Emily - Page wont refresh/white screen.
Steve - Cannot load the page nor log in..
Jeremy - Getting Not Authorized when logging in.
Lance - Can not access Atera. Get an "oops" error message..
Component | Status |
---|---|
RMM Services | OK |
PSA Services | OK |
Admin Console GUI | OK |
System Schedulers | OK |
Remote Control | OK |
Email Security Services | OK |
API Service | OK |
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Atera is an integrated platform offering remote monitoring and management (RMM), professional services automation (PSA), and helpdesk solutions for IT service providers.
Monitoring Atera since June 2021
Tracking 13 Atera services and regions
14 incidents in 2025
Atera isn't down. You can check Atera status and incident details on the top of the page. IsDown continuously monitors Atera official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Atera is currently operational. You can check Atera status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Atera being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Atera official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Atera last outage was on September 11, 2025 with the title "Atera Agent Flagged as false positive by MS Defender"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Atera and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Atera is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Atera's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Atera with maximum flexibility
IsDown monitors Atera for major outages. A major outage is when Atera experiences a critical issue that severely affects one or more services/regions. When Atera marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Atera status page for minor outages. A minor outage is when Atera experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Atera status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Atera publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Atera and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Atera and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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