This chart provides user-reported problems for Atera in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Atera status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Atera outages and possible affected you.
Minor Resolved · 2 days ago · lasted about 2 hours
Some of our customers may experience intermittent login issues due to Auth0 infrastructure problems. Their teams are working to push a fix in production as soon as possible.
Minor Resolved · 3 days ago · lasted about 5 hours
There are currently network issues being reported in the Azure environment by Microsoft, which may result in some of our customers experiencing slow application performance. Our team is collaborating with Microsoft engineers to resolve the issue as quickly as possible. For more information please refer to this link : https://azure.status.microsoft/en-gb/status
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Minor Resolved · about 2 months ago · lasted about 2 hours
We are currently facing Outbound email delays. Our teams are working to get this resolved as soon as possible.
Minor Resolved · about 2 months ago · lasted about 1 hour
Some of our customers may experience intermittent login issues, our development & ops teams are working to get the issue resolved ASAP.
Minor Resolved · 2 months ago · lasted 18 days
Atera agent being flagged by Windows Defender
We are aware that some customers may be experiencing Windows Defender removing Atera Agents in some workstations. This change is on Microsoft’s side and not Atera-related. Our Security Team and Development Teams are working with Microsoft to resolve this issue ASAP! We apologize for any inconvenience. In the meantime, you can whitelist Atera Agents in Microsoft Defender until this is resolved on Microsoft’s side as described in this link: https://support.atera.com/hc/en-us/articles/215955967-Troubleshoot-the-Atera-Agent-Windows- You can use this command to whitelist Atera in Windows defender: Add-MpPreference -ExclusionPath "C:\Program Files\Atera Networks\AteraAgent" -Force Add-MpPreference -ExclusionPath "C:\Program Files (x86)\Atera Networks\AteraAgent" -Force Add-MpPreference -ExclusionProcess "AteraAgent.exe" -Force This is a PowerShell command that needs to run as an Administrator. We also added this to our shared script library, for easier and more convenient mass deplo...
Minor Resolved · 2 months ago · lasted about 2 hours
We are aware that some customers are experiencing problems with authentication. Our R&D and DevOps team are working to get it resolved ASAP. We're sorry for any inconvenience caused.
Minor Resolved · 4 months ago · lasted 5 days
Problems processing payments via PayPal
We are currently experiencing issues processing payments via PayPal. We are working to resolve this as quickly as possible and are monitoring to prevent service disruption. We will update again when a solution has been implemented. Should you experience any issues or have any questions, please contact [email protected] Thank you for your patience and understanding and we apologize for any inconvenience this may have caused.
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